While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about DraftKings over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with DraftKings? Submit your DraftKings complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DraftKings.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional DraftKings complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 20 complaints about DraftKings over the last 12 months. The graph below shows a monthly breakdown.
Curious about DraftKings's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DraftKings. To amplify the impact of your complaint, please use our complaint form.
For DraftKings support through email, send your inquiry to support@draftkings.com. If you want to reach out to DraftKings through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Stacii177 on 26 March 2024 about DraftKings.
It’s funny how draft kings sucks people in and then has major glitches in cash outs and live scoring. Not fair. You can be winning and the page will freeze then when it comes back you lose. Read more
Complaint from Shall on 08 March 2024 about DraftKings.
I had 4200$ fraudulently taken out of my bank account by DraftKings AND THEN MY ACCOUNT WAS MAGICALLY LOCKED my account was obv hacked. DraftKings does not have a customer service phone number only email. The number they have takes... Read more
Complaint from Nostrildamus84 on 29 February 2024 about DraftKings.
DRAFTKINGS FANTASY SPORTS APP HAS BEEN SKAMMING ME OUT OF MONEY THAT I ACTUALLY WON! I emailed support about the dilemma with screenshots to show them where my player's stats information was inaccurate and they responded with a total lie... Read more
Complaint from Octow83yahoo on 11 February 2024 about DraftKings.
So my husband asked me to join draftking to bet he likes 49er and i like chiefs nos after a deposit did a few bets off course lost some bets but i won a few bets now draftkings wont let... Read more
Complaint from 18andejm on 17 December 2023 about DraftKings.
I have 1600 dollars that they will not give me back I don’t know what to do Read more
Complaint from Meccadagreat on 07 December 2023 about DraftKings.
Draft kings canceled my account. I'm not a big gambler but they said I violations of the agreement when I asked how or why there is no proof that I violated anything. Read more
Complaint from Ssmith on 03 December 2023 about DraftKings.
November 30th I put a request to withdraw funds and usually I get them almost immediately, Friday early morning on December 1 I get an email saying my account is now locked for security purposes. I sent them a picture... Read more
Complaint from Lulajanewalker on 30 November 2023 about DraftKings.
I logged into my account on my son's computer when I didn't have my phone. They restricted me and eventually after putting me through bunch of bs deactivated account. They kept my money and won't pay me the balance on... Read more
Complaint from Alyssaxreed on 30 November 2023 about DraftKings.
My account was locked due to “suspicious activity”- I was originally asked to send in photo ID verification which I did. I was then asked for bank statements from the last 60 days for 2 different accounts which I did.... Read more
Complaint from Moedawg38 on 29 November 2023 about DraftKings.
I place a bet that the Atlanta Falcons on their 6th Drive playing against the New Orlean Saints, would Turn the ball over. I selected Turnover on downs. I bet $10 dollars at 2200 odds. Atlanta Falcons then threw an... Read more
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