While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about DraftKings over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with DraftKings? Submit your DraftKings complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DraftKings.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional DraftKings complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about DraftKings over the last 12 months. The graph below shows a monthly breakdown.
Curious about DraftKings's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DraftKings. To amplify the impact of your complaint, please use our complaint form.
For DraftKings support through email, send your inquiry to support@draftkings.com. If you want to reach out to DraftKings through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Deeferg87 on 21 April 2023 about DraftKings.
Yes draftkings casino just recently locked my account up for unknown reasons and I’ve for the past 3 days have been sending in numerous bank statements, pictures ids, consumers utility bills pdfs and proof of my residence for the past... Read more
Complaint from Blazers75 on 18 April 2023 about DraftKings.
All I said I hope I win some money on my birthday then they restricted me Read more
Complaint from daeleeweche on 10 April 2023 about DraftKings.
I was playing a 60 dollars per spin and i won a bonus round of 8 free spins. Before when i won the bonus round i won 5,540 dollars that was march 25 at 8:56. march 26 at 4:32 i... Read more
Complaint from Silverandgold99 on 27 March 2023 about DraftKings.
DraftKings is false advertising!!!! after 2 weeks I am still fighting with them about the 200.00 in referrals . Don’t trust them this is bad business for Massachusetts!!!!!! To many headaches with this bad company. I will be filing... Read more
Complaint from YMB on 10 March 2023 about DraftKings.
I changed my phone number a few weeks ago and they did in fact change it, but needed my ID. I sent an ID a month before that it was my License to carry a firearm. This time they said... Read more
Complaint from Makaylaboling on 07 March 2023 about DraftKings.
I placed a bet of $16 on my account and when I looked it was 1600 when I contacted them about this issue and told them I only put in $16 they said there was nothing they could do as... Read more
Complaint from DW24BG1 on 18 February 2023 about DraftKings.
Draftkings froze my account when I withdrew some of my winnings calling it a security concern. They made me upload my bank statements and credit card statements and a picture of me holding my DL. I did everything they asked... Read more
Complaint from Alwaysb on 14 February 2023 about DraftKings.
Advertised first $5 bet will get you $200 bonus. They never paid. Said I made a bet with a booster that canceled my bonus. I never made a bet before. They emailed the booster and I... Read more
Complaint from sdavisa01 on 31 January 2023 about DraftKings.
I had a parlay that included Arsenal 5 plus shots on target. All official sites have Arsenal with 5 shots on target. Draftkings initial customer response was that the result was 5 shots on target, but a 5 plus bet... Read more
Complaint from Mattsaymore on 28 January 2023 about DraftKings.
For over a week I've sent 7-8 messages if asked for call back, I've left voicemail and yet nothing. I signed up with a $85 no deposit bonus with 100% deposit match. I got Nothing! And they ignore every... Read more
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