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DraftKings complaint: Won’t unlock account

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Filed 21 Apr 2023 by Deontae

Yes draftkings casino just recently locked my account up for unknown reasons and I’ve for the past 3 days have been sending in numerous bank statements, pictures ids, consumers utility bills pdfs and proof of my residence for the past 60 days and the still won’t unlock my account or withdraw my money. This never happened before ever and I’m supposed to be a silver tier player and thought I’d get treated more fairly than that but guess not. I actually still have money in my account that they will not return. I screen shot all the pictures for my proof that something not right is going on and the responses i kept getting after i followed directions 100 times from the draft king’s customer service team that kept sending me in circles not getting me anywhere whatsoever.

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1 comment

  1. Sam

    I can relate to this except I have had a total of $1300 in my account and have been also going I'm circles emails after emails.and yet my account is still restricted. When and if I get my money back I will not he returning to draft kings!!!

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