DraftKings complaint: Can’t withdraw

Name: Can’t withdraw
Item: DraftKings
Rating: 1
Author: Donai

Open 13 Jan 2023 144 views Gambling

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Filed 13 Jan 2023 by Donai

After winning a large bet I have never received the email verification code when withdraw request is initiated. I keep getting an error message and customer service hasn’t helped for over 10 days.

DraftKings complaint: Can’t withdraw — Photo Donai uploaded with this complaint

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Case details

Status: Open
Company: DraftKings
Filed: 13 Jan 2023
Rating: 1/5
Desired resolution: Awarding my winnings.
Problem: Withdrawal blocked, verification code never arrives
About: betting winnings
Dealing with it for: 10 days

Progress

Filed
Company notified
Company replied
Resolved

13 Jan 2023 Complaint filed and published
13 Jan 2023 Message from Bizzy: we notified DraftKings about this complaint.

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