While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 50 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Memphisbelle on 05 February 2023 about Dr Pepper.
The last couple times we bought 24 packs of diet Dr pepper it's has a real bad taste. Taste like I have more carbonation then syrup. I have drinked diet Dr pepper for years and never had this bad of... Read more
Complaint from LAM on 27 January 2023 about Dr Pepper.
I contacted Dr Pepper within the last few months with NO response. For the past year or more, all the dr peppers I buy go flat within 30 minutes to an hour. I've been drinking DP for 40 years and... Read more
Complaint from Ddeancarol71 on 11 January 2023 about Dr Pepper.
Every Diet Dr Pepper I purchase taste horrible. It is flat and metallic. This has been happening for a year. This was my favorite soda, now I can't stand it! Read more
Dr. pepper Zero no taste , my 8th. 12 pack purchased, 7 okay Read more
Complaint from RKA on 24 December 2022 about Dr Pepper.
Bought 2 16.9 oz 6 packs - no fizz, flat Read more
Complaint from Margie Clifft on 23 December 2022 about Dr Pepper.
I bought 4 cartons of diet Dr Pepper in bottles, that’s the only type cola I buy. When I put them in refrigerator and got cold and opened one up to drink it didn’t have any flavor to it ,... Read more
Complaint from Chele on 20 December 2022 about Dr Pepper.
I bought a 2 liter Dr. Pepper Zero at the albertsons grocery store in texarkana arkansas today. 12-19-2022. I put it in the fridge for about 4 hours before I fixed me a cup. It had a perfume like smell... Read more
Complaint from Hardsangel on 16 December 2022 about Dr Pepper.
I have drink Dr pepper since I was at least 8 years old maybe younger and I bought 2 six packs and one bottle was about half empty I didn't see it till I got home and another one... Read more
Why are the prices going up to over $6.00 on a 12pack of dr pepper zero? I like a lot of seniors are on a very low social security income. It's outrageous. Also, if you would make the smaller... Read more
Complaint from Lynn51 on 11 December 2022 about Dr Pepper.
I could not get the cap off a 16.9 FL oz bottle of Dr pepper cream soda. I finally cut it off with a knife. In 2022, can't you make a user friendly bottle? Read more
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