Chumba Casino Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Chumba Casino over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Chumba Casino complaint process

Do you have a dispute or had a bad customer experience with Chumba Casino? Submit your Chumba Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chumba Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chumba Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chumba Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chumba Casino complaints chart

We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.

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Chumba Casino complaint statistics

Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

126
Total complaints
125
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 126 ratings

How to contact the customer service of Chumba Casino?

Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+35699088901
Webcare email:
support@chumbacasino.com
Contact form:

You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chumba Casino reviews: (126)

Authentic experiences shared by our community for your benefit.

Not winning

Complaint from Tchtony79 on 13 December 2023 about Chumba Casino.

I have paid in hundreds but have only got to the 100 withdraw ounce that's why they have the minimum withdrawal amount so high because it's so hard to get there not like fortune or zula were it's only 50... Read more

Comments: 0
Rating:

My account was deactivated

Complaint from Jasmine Countee on 09 December 2023 about Chumba Casino.

I have been writing for chumba casino for three years and they decided to block me out of the blue stating that I violated section 3.3 which I didn’t. I was supposed to be giving a warning before getting deactivated... Read more

Comments: 0
Rating:

They are deceiving and deceptive

Complaint from virginiahackney567@gmail.com on 01 December 2023 about Chumba Casino.

Well this is the second time I mean I like the game so it's my fault because I know they don't pay but I don't think that they should have be running advertisements on YouTube saying that they do pay... Read more

Comments: 1
Rating:

false representation

Complaint from HUNNIBE916 on 27 November 2023 about Chumba Casino.

players are not able to win as much money as they’re spending in the casino. Chumba casinos have a proven unfair system in place that make it almost impossible for a player to win and purposefully do so to... Read more

Comments: 0
Rating:

Rigged After winning and cashing out!

Complaint from ArielVSChumba on 23 November 2023 about Chumba Casino.

The casino did let me play a few days I won some money but what I put into it was stupid! I enjoy playing them but I don’t like being scammed like this casino does players! Once I redeemed the... Read more

Comments: 0
Rating:

I want my money

Complaint from Itsmetiffany on 28 October 2023 about Chumba Casino.

I have won 230 dollars and Chumba refuses to verify my bank account and leave it in being verified for months now. My account is verified. I’ve submitted multiple requests to try and resolve this issue but they refuse to... Read more

Comments: 0
Rating:

Redeeming my winnings

Complaint from Jayjayd1026 on 26 October 2023 about Chumba Casino.

Iv sent in every document I possibly can to chumba casino, my identity has been verified awhile now but I'm still unable to redeem my winnings to my bank or even as a gift card. Iv sent my bank statements,... Read more

Comments: 0
Rating:

Missing funds

Complaint from 79rubyrose@gmail.com on 22 October 2023 about Chumba Casino.

On Oct 12 2023 I made a request for redemption for two $101.00 Home Depot gift cards. Next day I receive email that redemption request has been declined by casino and funds have been credited back to account..confused of why... Read more

Comments: 0
Rating:

Pay me my money

Complaint from Jesscoday1980 on 06 October 2023 about Chumba Casino.

I have won a $2500 jackpot and they won’t pay me . They have been verifying my identity for 3 weeks now. There is also no live person to talk to . I have gone above and beyond in submitting... Read more

Comments: 0
Rating:

Won’t verify my info to pay my winnings

Complaint from Alora manny on 03 October 2023 about Chumba Casino.

I won 4000$ and they been verifying my bank info since I signed up I even went and opened two more bank accounts just in case that one doesn’t work but there’s no way to speak with a human so... Read more

Comments: 0
Rating:

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