Our sentiment meter has identified a 33% increase in complaints about Chumba Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Chumba Casino's offerings.
Sentiment data last updated on May 1, 2024
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We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.
Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Leoboyohboy on 27 October 2022 about Chumba Casino.
I have been playing religiously for a few months. Have won and lost which I accept to be fair. I went thru the process of getting verified and was not successful due to my banking using cash app. They don't... Read more
Complaint from Kshaw on 21 October 2022 about Chumba Casino.
I’m trying to cash out on Chumba Casino and when I try to verify my identity it lets me upload from and back of my drivers license but can’t get past scanning my face keeps saying identity can’t be identified... Read more
Complaint from Misses on 20 October 2022 about Chumba Casino.
Once u win once or twice they make sure you don't win ever again. I won 100 dollars twice months ago and now every time I play online they make sure they take your money amd that's it! They reel... Read more
Complaint from Ciax on 18 October 2022 about Chumba Casino.
In July 2022, i won 14,057,000 on chumba casino and they are refusing to pay me.I have proof of my winnings from a screenshot that i took right after i won. Read more
Complaint from Cs0926@outlook.com on 12 October 2022 about Chumba Casino.
I have a 1000 dollar redemption that was canceled by someone and now there saying I canceled it and I didn't cancel it wrote to them numerous times and they won't give my money to me Read more
Complaint from Faithkrentz@icloud.com on 07 October 2022 about Chumba Casino.
I won and did a redemption for $3000 I finally got a reply from Chumba they said I canceled the redemption but yet the redemption never went back on my Chumba acct to play and I never received it. So... Read more
Complaint from danny7320 on 02 October 2022 about Chumba Casino.
Chumba is only allowed to operate in NYC due to sweepstakes rules! I have spent so much time and energy sending envelopes, and the day before I was meant to receive a payout of 1.5 months of work, my account... Read more
Complaint from Andrellea on 01 October 2022 about Chumba Casino.
I have been deactivated since 82222 I sent an email and it states for a 72 hour review here it is day 12 then I just got a response that I was permanently deactivate for a unknown reason and... Read more
Complaint from Shannon1327 on 27 September 2022 about Chumba Casino.
My account was deactivated for no reason. They claimed that it was going to be 72 hours and that it was under review. It's now been 6 days and they keep sending me emails saying that it's still under review... Read more
Complaint from Faithkrentz@icloud.com on 25 September 2022 about Chumba Casino.
So I was playing on Chumba casino and I hit 3000 dollars I did redeem price of $3000 dollars. I have never had trouble before getting one of my redemptions. This time around I never got it i did my... Read more
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