Our sentiment meter has identified a 60% increase in complaints about Chumba Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Chumba Casino's offerings.
Sentiment data last updated on April 15, 2024
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We have received 70 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.
Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tamara payetta on 14 April 2024 about Chumba Casino.
I even got two MasterCards from Truman in the mail but can never load them or use them cuz I couldn't get them because I couldn't get on my account to get them loaded on that's so crazy and stupid... Read more
Complaint from Chadwick on 09 April 2024 about Chumba Casino.
I have been gambling with Chumba everyday on there platforms for over 2 years now and recently have got notice of my account being deactivated and my $300 redemption being sent back to my account and not being able to... Read more
Complaint from Mntoxic88 on 25 March 2024 about Chumba Casino.
I have had my account for awhile i finally won I was supposed to be able to cash out 5000 they deactivated my account saying I have several when the first time we dealt with it and deactivated all the... Read more
Complaint from Janet Gonzalez on 19 March 2024 about Chumba Casino.
I have been accused of violating 3.3 cause which I have questioned with them with no specific answer. They are copying and pasting vague answers and not investigating what was happening,possibly a glitch that is mass deactivating lot so players. Read more
Complaint from Abbylopez on 11 March 2024 about Chumba Casino.
So I got scammed on Facebook and I posted it over Facebook and someone messaged me and ask me if I had heard of chumba casino. So I signed up for an account, bought some gold coins and I hit for... Read more
Complaint from Hen5223 on 02 March 2024 about Chumba Casino.
They verified my identity and bank account and accepting my money without any problems but when i tried to redeem 15000 ( after spending 1000s) they replied with saying I had many accounts and was unable to pay and... Read more
Complaint from Rockstarla5150 on 23 February 2024 about Chumba Casino.
I had filed my first redeem of $100 w chumba casino opened an acct in dec. Have been mailing in sweeps cards as well just had my first sweeps deposit recently. So upon redeem I was sent an email... Read more
Complaint from Berong50 on 12 February 2024 about Chumba Casino.
Im been trying to redeem my winnings but put my bank details on hold for more than a week and they are not doing anything about it until now! Just saying sit back relax and verifying my bank details Read more
Complaint from Joedeeze1742 on 01 February 2024 about Chumba Casino.
Chumba Casino's actions reveal a concerning level of negligence in their account management system. Allowing a banned user to create another account demonstrates a lack of proper monitoring and enforcement of their own policies. This negligence not only exposes users... Read more
Complaint from gagbobby420 on 01 January 2024 about Chumba Casino.
They are refusing to pay me a Xmas wheel spin award of 25SC because they say i didnt get a email invite which is a lie and i have sent them multiple copies of their email proving they did and... Read more
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