Chumba Casino Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Chumba Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Chumba Casino's offerings.

Sentiment data last updated on May 1, 2024

Chumba Casino complaint process

Do you have a dispute or had a bad customer experience with Chumba Casino? Submit your Chumba Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chumba Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chumba Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chumba Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chumba Casino complaints chart

We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.

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Chumba Casino complaint statistics

Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

128
Total complaints
127
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 128 ratings

How to contact the customer service of Chumba Casino?

Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+35699088901
Webcare email:
support@chumbacasino.com
Contact form:

You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chumba Casino reviews: (128)

Authentic experiences shared by our community for your benefit.

fraudlently account

Complaint from natashanicholson819@gmail.com on 13 March 2022 about Chumba Casino.

hello i am filing a complaint because i had a account with chumba casino.. They close my account down because they said that i have broke they rules and regulation...IN 2019 my Identy was stolen email was hacked and a... Read more

Comments: 0
Rating:

Rigging the sloty

Complaint from onejay880@outlook.com on 26 February 2022 about Chumba Casino.

I have put over thousands and thousands of dollars and haven't won a penny every time I turn around the slots glitch and they say we're not responsible for it glitching. Only happens at their site . It almost says... Read more

Comments: 0
Rating:

Scam fraudulent

Complaint from Beverlymilker9911 on 20 February 2022 about Chumba Casino.

I have been playing tropic casino for years now each time I go to cash out my winnings I have a problem with customer service saying they don't have my correct Bank information I give them a copy of my... Read more

Comments: 0
Rating:

Unwilling to pay winnings

Complaint from Sspencer33 on 10 February 2022 about Chumba Casino.

I had one over $12,500 and chumba casino had told me that I needed to verify my account once again months later they're trying to tell me I signed up with with a Wells Fargo account I've never had a... Read more

Comments: 0
Rating:

Verification

Complaint from Ybanez1975 on 22 January 2022 about Chumba Casino.

I been waiting 3 days for chumba casino to verify me so I can cash out I been emailing them and no one responds to my email I have 8000.00 to cash out on and I can't get thru to... Read more

Comments: 0
Rating:

Verification

Complaint from Amy6339 on 12 January 2022 about Chumba Casino.

I won $600 of SC money and wanted to withdraw it so read their police which stated that account verification takes place within 24 to 48 hours of submitting all the correct info. I proceeded to download and send what... Read more

Comments: 0
Rating:

Did not get my sc money

Complaint from Annette laccone on 10 November 2021 about Chumba Casino.

On Oct.31st 2021 I won 2400.00 in order to get the money deposited in your checking account, you have to redeem it,whichni did. As long as the redemption monet is not processed, in this case it wasn't...you can take money... Read more

Comments: 0
Rating:

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