Chumba Casino complaint: Did not get my sc money
Filed 10 Nov 2021 by Annetre
On Oct.31st 2021 I won 2400.00 in order to get the money deposited in your checking account, you have to redeem it,whichni did. As long as the redemption monet is not processed, in this case it wasn’t…you can take money off the redemption which I took 400.00…..it goes in your account and you use it to.play, well……the 400.00 never got loaded in my sc account , I immediately went back to see if it came off my redemption, and at that time it was prossessed…I DID get the 2000.00 of the 2400.00 ..in my bank account…but the 400.00 I put in my sc account(for playing)… never went onmy sc account.i sent many emails and I got a response……stating I must of used the 400.00…..but I couldn’t have ..it never went into my sc account.i feel that this is theft….it’s not right.i want my 400.00.
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