Chumba Casino Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Chumba Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Chumba Casino's offerings.

Sentiment data last updated on May 1, 2024

Chumba Casino complaint process

Do you have a dispute or had a bad customer experience with Chumba Casino? Submit your Chumba Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chumba Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chumba Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chumba Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chumba Casino complaints chart

We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.

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Chumba Casino complaint statistics

Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

128
Total complaints
127
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 128 ratings

How to contact the customer service of Chumba Casino?

Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+35699088901
Webcare email:
support@chumbacasino.com
Contact form:

You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chumba Casino reviews: (128)

Authentic experiences shared by our community for your benefit.

Website is fradualent

Complaint from 212ccminibike562@gmail.com on 24 September 2022 about Chumba Casino.

Website is taking money from people and not letting customers win nothing back. I've had one time spent 800 dollars in one night playing and did not atleast win 100 to 200 dollars back how's that possible..... And played 100 dollars... Read more

Comments: 0
Rating:

Cannot withdraw winnings

Complaint from Kennywc85 on 14 September 2022 about Chumba Casino.

I have sent Chumba Casino plenty of documents to verify my account. Plus I'm already verified through Global Poker which is owned by same company. I have a large amount of winnings I'm trying to cash out and I'm not... Read more

Comments: 0
Rating:

Hacked charged for sc and cc coins I never had

Complaint from Chadbrandenburg1981 on 08 September 2022 about Chumba Casino.

I played chumba for about a cupple weeks I have had mutable crashes when I'm bonuses now I have all kinds of charges I did not receive coins for there are frudglent charges on accounts... Read more

Comments: 0
Rating:

Refund

Complaint from Phillip Kuch on 07 September 2022 about Chumba Casino.

I heard this chumba casino is a scam I put in a lot of money into this casino. I want all my deposit that I made all back. Thank you Read more

Comments: 0
Rating:

Fraudulent can’t win

Complaint from Connie kenyon on 05 September 2022 about Chumba Casino.

I have been playing chumba casino for months now and I can’t win maybe 200.00 here or there but nothing major.. I have spent thousands of dollars and just cannot win anything Read more

Comments: 1
Rating:

I Win $500,000

Complaint from Halimo on 08 August 2022 about Chumba Casino.

I spent tens of thousands of dollars…… Finally i WIN $500,000 Chumba Casino will not be held liable for any purchases. New accounts will not be honored for prize redemption. You did y’all accept my payment? Read more

Comments: 0
Rating:

Fraudulent

Complaint from Fritz on 26 July 2022 about Chumba Casino.

I have been playing Chumba for almost a year. I have won $400 1 time. Then I started losing every time I played. I recently started looking online to see if anyone else was having issues with the same thing.... Read more

Comments: 0
Rating:

Can't upload ID for verification

Complaint from Cap779597 on 15 May 2022 about Chumba Casino.

I'm trying to withdraw my winnings from chumba and I upload drivers license front and back and when I get sent back to chumba I can't proceed with upload of my bank statement not getting error message just nothing...... I... Read more

Comments: 0
Rating:

Winnings

Complaint from Breanna Preshae on 06 May 2022 about Chumba Casino.

I was contacted on April 15,2022 via Instagram By AALIYAH BROWN saying i was randomly Choosen and won 2,000,000 10,000 cash up front $500 Amazon Gift Card Then asked for my info to verify. Afterwards, DAVID WASHINGTON the manager contacted me. We spoke about the winnings.... Read more

Comments: 0
Rating:

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