Chumba Casino complaint: Can’t upload ID for verification

Name: Can't upload ID for verification
Item: Chumba Casino
Author: Jelani

Open 15 May 2022 332 views Gambling

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Filed 15 May 2022 by Jelani

I’m trying to withdraw my winnings from chumba and I upload drivers license front and back and when I get sent back to chumba I can’t proceed with upload of my bank statement not getting error message just nothing…… I emailed my complaints and got an apology and a Link that doesn’t work

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Case details

Status: Open
Company: Chumba Casino
Filed: 15 May 2022
Desired resolution: Just let me send them an email of info they requested to verify my account or fix site problem
Problem: Verification upload fails, winnings stuck
About: account verification

Progress

Filed
Company notified
Company replied
Resolved

15 May 2022 Complaint filed and published
15 May 2022 Message from Bizzy: we notified Chumba Casino about this complaint.

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