Chumba Casino Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Chumba Casino over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Chumba Casino complaint process

Do you have a dispute or had a bad customer experience with Chumba Casino? Submit your Chumba Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chumba Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chumba Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chumba Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chumba Casino complaints chart

We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.

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Chumba Casino complaint statistics

Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

126
Total complaints
125
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 126 ratings

How to contact the customer service of Chumba Casino?

Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+35699088901
Webcare email:
support@chumbacasino.com
Contact form:

You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chumba Casino reviews: (126)

Authentic experiences shared by our community for your benefit.

Never received cash out prize

Complaint from Latrice on 02 October 2023 about Chumba Casino.

I have been playing jumbo for 2 years this was my first time cashing out only $340 my money was never put into my account they have a picture of my account they have my account number they have verified... Read more

Comments: 0
Rating:

Ripped off

Complaint from ladydi69126 on 27 September 2023 about Chumba Casino.

I feel when I deposited they double dipped my bank account to the tune of 300 dollars. now I've won small amount of money but once that was done and deposited money, I they double dipped and caused overdrafts in... Read more

Comments: 0
Rating:

Complete Scam

Complaint from Darreon95 on 27 September 2023 about Chumba Casino.

This company is a complete scam. All of the games they offer are completely rigged and glitch whenever something is about to hit. They pick and choose when they allow their players to hit a bonus or a jackpot. I... Read more

Comments: 0
Rating:

High bet means lost of money

Complaint from Nolann37 on 21 September 2023 about Chumba Casino.

I have won up to 100 doing only 0.25 bet on Chumba. I switch it up to 1 dollar to increase it more. What does it do? Not one single bonus. All it did was drain it all away. If... Read more

Comments: 0
Rating:

BINGO always the same winners

Complaint from Rigged7 on 15 September 2023 about Chumba Casino.

On every round of bingo on any bingo category. It's always the same players winning every single time. They Brag about it in the chat room. Every single time when im left with 3 numbers the same players callout bingo.... Read more

Comments: 0
Rating:

You stole my money

Complaint from Alexandria faye on 15 September 2023 about Chumba Casino.

I won over 1000 then u guys couldn’t verify me I sent everything multiple times and of course I ended up spending it and do you know I didn’t win anything you are thieves Read more

Comments: 0
Rating:

Unauthorized withdrawals from accounts

Complaint from LittleJoe58 on 04 September 2023 about Chumba Casino.

In order to verify my identity and owner of account they requested personal banking information which resulted in credit card closures.I paid for services was not credited on .my online account, customer support didn't return my funds I never received... Read more

Comments: 0
Rating:

Taking money not making it fair

Complaint from Jarhead32 on 03 September 2023 about Chumba Casino.

They allowed me to cash my winnings out last week from playing using my money now they are holding my money and won’t let me cash out my other winnings.. It’s more like a scam and I don’t like it Read more

Comments: 0
Rating:

Redeem funds

Complaint from Ryan Tilton on 03 September 2023 about Chumba Casino.

I’ve spent a few thousand dollars, now I want to cash out. Started bank verification 6 weeks ago…still hasn’t. Why is this company still in business. Read more

Comments: 0
Rating:

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