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Chumba Casino complaint: Never got my redemption

Open 97 views Gambling

Filed 25 Sep 2022 by Faith

So I was playing on Chumba casino and I hit 3000 dollars I did redeem price of $3000 dollars. I have never had trouble before getting one of my redemptions. This time around I never got it i did my redemption on august 5th and I still have yet to get it. Everytime I contact customer service which has been at least 4 times a week they all say the same thing they will send it to the correct department to help me and I will receive an email about getting my redemption. Well needless to say I have yet to be contacted by email or have yet to receive my redemption..

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