Chumba Casino complaint: Deactivated account

Name: Deactivated account
Item: Chumba Casino
Rating: 4
Author: Shannon

Open 27 Sep 2022 191 views Gambling

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Filed 27 Sep 2022 by Shannon

My account was deactivated for no reason. They claimed that it was going to be 72 hours and that it was under review. It’s now been 6 days and they keep sending me emails saying that it’s still under review and someone will email me. I have over 2500 sweepstake cards that I sent in. There is no reason my account should be deactivated.

Chumba Casino complaint: Deactivated account — Photo Shannon uploaded with this complaint

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Case details

Status: Open
Company: Chumba Casino
Filed: 27 Sep 2022
Rating: 4/5
Desired resolution: Reactivate my account.
Problem: Account deactivated, review overdue
About: sweepstakes casino account
Dealing with it for: 6 days

Progress

Filed
Company notified
Company replied
Resolved

27 Sep 2022 Complaint filed and published
27 Sep 2022 Message from Bizzy: we notified Chumba Casino about this complaint.

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