While some customers may still be encountering a bad experience, our sentiment meter has detected a -56% decline in complaints about Booking.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Booking.com? Submit your Booking.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Booking.com.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Booking.com complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 74 complaints about Booking.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Booking.com's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Booking.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Booking.com by calling 1-888-850-3958. If you want to reach out to Booking.com through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Kipal on 30 May 2021 about Booking.com.
I booked my reservation over the phone which was recorded and the rep informed me breakfast was included. When I arrived, I was informed it was not. 7hrs spent wasted on the phone getting no where with the reps on... Read more
Complaint from Muneeb Ahmed sher on 18 May 2021 about Booking.com.
Dear sir I book my hotel in Ameenee Magu K. kaashidhoo maldives 08010.My booking number is 2896412231 when i reached at maldives airport the emigration officer not allowed me to go in this island then i cancelled my booking Read more
Complaint from sperkins222@verizon.net on 12 May 2021 about Booking.com.
I was on Booking.com website and made a reservation for the Comfort Inn Suites Miami Hotel. The website stated Free Cancellation - No prepayment needed it said You can cancel later so lock in this great price today.... Read more
Complaint from angels2mimi@yahoo.com on 12 May 2021 about Booking.com.
I booked a reservation for Sleep Inn and Suites in Galveston, TX for May 7-8 for pet friendly. We arrived there at 3:30pm. When we got there I asked what the pet fee was and front desk abruptly... Read more
Complaint from catcooper76 on 10 May 2021 about Booking.com.
I book a reservation thru booking for a room at Elizabethtown Inn in Roanoke Island for 582021. I was not able to get a rental care on the 58 due to there was no rentals available, all cars was rented... Read more
Complaint from Dani719 on 06 May 2021 about Booking.com.
I made the required amount of bookings to be on level 2 yet when enquiring with the customer service team, i get no joy at all. I was told on the 20042021 that I need to wait 10 business days which... Read more
Complaint from beaches.com on 26 April 2021 about Booking.com.
I booked through Booking.com for a room at Holiday Inn Expressin Meridian MS. I was told by Booking.com there would be a room available for us. When we got to the hotel reception told us they had no rooms available.... Read more
Complaint from Dustin Dungan on 19 April 2021 about Booking.com.
I was booked at the Creole Gardens Guesthouse and Inn from October 28th - November 3rd of 2020. The Hurricane hit and they had to cancel our reservation. They also said they would refund the $663. 74 we were charged.... Read more
Complaint from compucon52 on 14 April 2021 about Booking.com.
We received a e-mail with a change in flight day to our trip to Cancun Mexico, we had made reservation with Booking.com for a 6 day stay at Dreams Riviera Cancun Resort Spa, and then added the flight. Back in... Read more
Complaint from Ms W L Hincks on 13 April 2021 about Booking.com.
As below ..... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
