While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from jessicadeposoy@yahoo.com.au on 24 April 2021 about Binance.
I cannot withraw my money back to my account.its so frustrating.its not a big money but i want to withdraw it because i want to get out of binance.and regarding my verification adress failed i sent a Lease agreement of... Read more
Complaint from Arda Guneysu on 24 April 2021 about Binance.
During maintenance the market dropped insanely, this caused my stop-loss to activate. In the maintenance message it says all transactions will be paused for a 2 hours (that was more than 3). Read more
Complaint from Kiiza Gerald Osman on 24 April 2021 about Binance.
I withdrew 266$ from my binance account but it never reached my bank and support team is not replying my messages. Read more
Complaint from A Izzar on 23 April 2021 about Binance.
On 29032021 I done XRP withdrawal from Binance to Crypto.com, but somehow failed to hit on point into my wallet. Contacted crypto.com, they managed to track my transaction, and returned it back to Binance on Tuesday the 20042021, however this not... Read more
Complaint from sergei on 23 April 2021 about Binance.
Case ID 70232070: withdrawal ban unresolved for 3 weeks, noone reposnds to my messages Read more
Complaint from 118882320 on 23 April 2021 about Binance.
I wanted to make a withdrawal, I followed all the steps. Each time I place my home address ( the one shown when I registered in, initially) I always get an answer: Wrong address. The address cannot be identified. Read more
Complaint from naveencosta@hotmail.com on 23 April 2021 about Binance.
I have not receiving any binance emails on my binance email ID naveencosta@hotmail.com I've also checked my Spam folder and I have added binance into my whitelist but I am still not getting any emails. I am not getting proper customer support... Read more
Complaint from Burak on 23 April 2021 about Binance.
I tried to buy Usdt with my credit card on 22nd of April 2021. 5000 usd was debited from my credit card but the amount can’t be seen in my Binance account. I tried to contact customer service and open... Read more
Complaint from Nicole2k on 23 April 2021 about Binance.
I've done everything to get my account verified. Sent for the codes with my phone and email then when i click the submit button, it's like searching and searching for hours, nothing is happening. I've been trying for days. I... Read more
Complaint from Nickski on 23 April 2021 about Binance.
My Binance account was hacked and the hackers stole from me more than 0.15 BTC. I contacted Binance security department, but they told me that they can't do anything and as per procedure an email was sent to my email... Read more
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