Binance complaint: Lost Money

Name: Lost Money
Item: Binance
Rating: 1
Author: Burak

Open 23 Apr 2021 195 views Crypto / DeFi / Blockchain

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Filed 23 Apr 2021 by Burak

I tried to buy Usdt with my credit card on 22nd of April 2021. 5000 usd was debited from my credit card but the amount can’t be seen in my Binance account. I tried to contact customer service and open a case. One agent contacted after a while but he told me that I should contact with an higher agent. Since then I’ve been waiting.

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Case details

Status: Open
Company: Binance
Filed: 23 Apr 2021
Rating: 1/5
Desired resolution: They can give my money back so that I can try another market
Problem: Card charged, purchase not credited
About: crypto purchase
At stake: $5,000

Progress

Filed
Company notified
Company replied
Resolved

23 Apr 2021 Complaint filed and published
23 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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