Big Easy Complaint Sentiment: Neutral

Our sentiment meter has detected that Big Easy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Big Easy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

Big Easy complaint process

Do you have a dispute or had a bad customer experience with Big Easy? Submit your Big Easy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Big Easy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Big Easy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Big Easy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Big Easy complaints chart

We have received 0 complaints about Big Easy over the last 12 months. The graph below shows a monthly breakdown.

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Big Easy complaint statistics

Curious about Big Easy's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

Big Easy reviews: (38)

Authentic experiences shared by our community for your benefit.

Rude manager to Staff 6th August 2021

Complaint from Josh Steel on 07 August 2021 about Big Easy.

I was at Big Easy Canary wharf. Food was lovely and the service staff were perfect. But as me and my friends were leaving at 5:30ish one of the managers shouted loudly at 2 of your waiters at the entrance... Read more

Comments: 0
Rating:

Terrible experience in canary Wharf

Complaint from customer2021 on 03 August 2021 about Big Easy.

Good Afternoon, I am disappointed to say that I've had a horrible experience in Big Easy on the 30072021. Me and my family were looking forward to celebrate a birthday and decided to go to Big Easy. We arrived ly at... Read more

Comments: 0
Rating:

Not up to standard

Complaint from Toriv on 30 July 2021 about Big Easy.

We had originally booked the Covent Garden branch, where we ha e been numerous times and always had a great time, but our booking got redirected to Canary Wharf due to Covent Garden closing at short notice. It was our... Read more

Comments: 0
Rating:

Food Poisoning

Complaint from Niamhchelsea on 26 June 2021 about Big Easy.

am contacting you today not for a reservation but to this was the only email I could find to contact so please feel free to pass me onto a head office or please provide me with the appropriate emailnumber. I was... Read more

Comments: 0
Rating:

Costumer service standards and bill discretion

Complaint from Cally34 on 23 June 2021 about Big Easy.

I visited Big Easy (kings road) with my partner as we decided to go on a date. Upon arrival I watched them put a chair from another table lay down cutlery with out disinfecting the table as the previous guest... Read more

Comments: 0
Rating:

Left stunned and shocked

Complaint from Adamhussey89 on 14 June 2021 about Big Easy.

Where shall I start, I came to the restaurant fairly excited with 2 friends because we had always seen the restaurant and all wanted to visit as we had never been before. We were all finally able to get a table... Read more

Comments: 0
Rating:

No lobster and overcharged

Complaint from John Dowsett on 07 June 2021 about Big Easy.

Booked a table for 2 for our anniversary was shown to the table at 18.45 requested drinks took until 7. 05 for waiting staff to come to our table was told that happy hour prices still applied as we were... Read more

Comments: 0
Rating:

Absolutely terrible experience

Complaint from Charlotte mcgeachan on 06 June 2021 about Big Easy.

I booked at table for 8pm on Saturday 5th of just for 4 people 2 adults 2 children we arrived about 5 minutes late and waited on the que for another 15 minutes whilst we was running 5 minutes late... Read more

Comments: 0
Rating:

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