Big Easy Complaint Sentiment: Neutral

Our sentiment meter has detected that Big Easy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Big Easy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Big Easy complaint process

Do you have a dispute or had a bad customer experience with Big Easy? Submit your Big Easy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Big Easy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Big Easy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Big Easy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Big Easy complaints chart

We have received 0 complaints about Big Easy over the last 12 months. The graph below shows a monthly breakdown.

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Big Easy complaint statistics

Curious about Big Easy's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

Big Easy reviews: (38)

Authentic experiences shared by our community for your benefit.

Poor service

Complaint from Nadeen Sharpe on 06 January 2022 about Big Easy.

I am writing today to complain of the poor service I received at your restaurant Big Easy Convent Garden branch on 2nd Jan 22. My friends (2) and I attended your restaurant at approximately 4:50pm. Unfortunately, we did not... Read more

Comments: 0
Rating:

food and service

Complaint from philm on 04 January 2022 about Big Easy.

this was the first time going and have to say the service was poor , waited ages for our ordered to be taken , we had to go find someone in the end because they was all chatting , then... Read more

Comments: 0
Rating:

Wrongly Accused

Complaint from Paulinecampbell.pmc@googlemail.com on 14 December 2021 about Big Easy.

I'm a disabled person so going out to places like westfield Stratford is a very big event for me. Today I unfortunately visited the big easy in Stratford. I have visited the one in the kings road on several occasions and... Read more

Comments: 0
Rating:

Unjust Treatment of staff

Complaint from Very concerned parent on 08 December 2021 about Big Easy.

My son was taken on by Big Easy via a friend and had worked a few months with no problems until the woman doing the rota (Toni) decided to rota him on his college days! She was told what days... Read more

Comments: 0
Rating:

Birthday Ruined

Complaint from Nosa2711 on 05 December 2021 about Big Easy.

I booked a table for 2 at the Big Easy Canary wharf Restaurant on 27th November at 2.45pm.Booking : 2110316853 I wanted to go to a really nice Steak dinner with my best friend for my birthday. We arrived and was first... Read more

Comments: 0
Rating:

Racial discrimination and terrible service

Complaint from Farida89 on 19 October 2021 about Big Easy.

I reserved our table for my husbands birthday dinner for 6.30pm, I even put a special note for it so the restaurant can help accomadate to make his day special. At first, we were asked to wait for our table... Read more

Comments: 0
Rating:

Terrible

Complaint from Louloubells on 17 October 2021 about Big Easy.

This is in regards to my visit to Covent Garden site on Saturday. We arrived for our 12:15 booking. 3 of us. We was taken downstairs. 25 minutes later, nobody has even addressed us or taken our drinks order. We... Read more

Comments: 0
Rating:

Poor customer service

Complaint from Yoo on 27 August 2021 about Big Easy.

I tried calling for 2 days in a row to change my booking time. And no one answered the phone after over 20 seperate attempts. Read more

Comments: 0
Rating:

Very Disappointed

Complaint from 01terrid on 07 August 2021 about Big Easy.

My fiancee had arranged to take me out to the big easy establishment on Saturday the 7th of august 2021 for my birthday celebration this was also our first post lockdown meal as we both work for the emergency services... Read more

Comments: 0
Rating:

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