My friend and my self went there for her birthday we ordered the full lobster which was quite small it came with a small side salad and nothing else we paid £25 each and were still hungry. When I... Read more
Big Easy complaints
Big Easy Complaint Sentiment: Neutral
Our sentiment meter has detected that Big Easy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Big Easy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Big Easy complaint process
Do you have a dispute or had a bad customer experience with Big Easy? Submit your Big Easy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Big Easy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Big Easy complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Big Easy?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Big Easy complaints chart
We have received 0 complaints about Big Easy over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Big Easy complaint statistics
Curious about Big Easy's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
38 ratings
Big Easy reviews: (38)
Authentic experiences shared by our community for your benefit.
Food poisoning
Complaint from Cammie on 19 May 2021 about Big Easy.
On the 18th May 2021, me and my boyfriend visited Big Easy in Chelsea to celebrate our 1 year anniversary. The service was terrible, I understand that they were busy post lockdown but the restaurant did not seem prepared at... Read more
Daughter given alcohol
Complaint from Lukeclarkson95 on 07 May 2021 about Big Easy.
On arrival waitress appeared to be blasé when serving us, we ordered a non-alcoholic frozen lemonade slushy for our 3 year old daughter( clearly stating it was for our daughter and it was the non alcoholic frozen lemonade) we then... Read more
Racist Manager
Complaint from Yuki on 27 April 2021 about Big Easy.
My friend Henry booked a table for us, for 20:30pm on Friday 23rd April 2021, we got there early and was shown to our table, we were sitted at a table without heating outside, every other table had heating except... Read more
Bad experience
Complaint from Seanm on 23 April 2021 about Big Easy.
I understand the branch just opened back after the pandemic, and things will take a while to get back to normal. That does not excuse the experience i received on my first visit to the Big easy restaurant in canary... Read more
Out of Date Products
Complaint from leah1408 on 25 November 2020 about Big Easy.
I attended Big Easy Canary Wharf on 17102020, due to being pregnant I ordered a bottle of Diet Coke. The drink did not taste right and due to many years of working in the pub trade I could tell something... Read more
Bad customer service
Complaint from don on 28 October 2019 about Big Easy.
I brought my son to the big easy canary Wharf yesterday for his birthday and we was extremally disappointed . we was a party of 5 and was meant to be seated at 3.30 booked this time as we... Read more
Very bad experience
Complaint from Miss s ward on 23 September 2019 about Big Easy.
Myself and friends was at your restaurant on Friday 6th September celebrating a friends 40th birthday. We had a very bad experience, which left us going home highly upset and angry, a piece of burnt plastic was in my food which... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
