Complaints about Big Easy

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Statistics of Big Easy in the category Restaurants

14 complaints last year
1.0 /10
37 ratings
37

Big Easy complaints:

Door man was rude

Complaint from on 16 September 2022 about Big Easy in category Restaurants

I have a 1,700 $ bike I’ve brought inside of the restaurant and kept underneath the stairs and the door man was very rude and didn’t care like I’d never been there before and cursed at me telling me to... Read more

Comments: 0
Rating:

Disgusting toilets

Complaint from on 29 August 2022 about Big Easy in category Restaurants

The ladies toilets were dirty. No tissue. Hand dryers not working. We complained twice and asked for the mamager who never came forward. We would never go back there again as hygeine is disgusting. I will take forward with Tower... Read more

Comments: 0
Rating:

Awful meal

Complaint from on 16 July 2022 about Big Easy in category Restaurants

The staff seemed to have no knowledge of what they were doing. The whole meal was awful and when my husband spoke to the manager he wouldn’t give his name and was really off hand. The starters of potato skins... Read more

Comments: 0
Rating:

Sick from undercooked food

Complaint from on 10 July 2022 about Big Easy in category Restaurants

Went to big easy on 19th June 2022, and the following happened - We had to wait 2025 minutes to be served Food arrived cold, salty and pre cooked. Fries never arrived. Manager didn’t want to take them off the bill... Read more

Comments: 0
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Customer service

Complaint from on 15 February 2022 about Big Easy in category Restaurants

Hello my name is AsiaMy boyfriend booked a table for us yesterday at the canary wharf branch and I must say it was very disappointing from start to finish..we was really looking forward to coming to Big Easy... Read more

Comments: 0
Rating:

Service

Complaint from on 07 February 2022 about Big Easy in category Restaurants

We booked a table for 5.45 we were told we can use the bar as the table wasn't read .we got a drink at the bar .another customer knocked his beer all over my wife .it was an accident .we... Read more

Comments: 0
Rating:

Rude staff and under cooked food

Complaint from on 18 January 2022 about Big Easy in category Restaurants

Went for a meal at big easy canary wharf this evening with my partner, we was seated fine and made out order with no complications, when out food arrived, which was under cooked steaks when we clearly ordered them well... Read more

Comments: 0
Rating:

Poor service

Complaint from on 06 January 2022 about Big Easy in category Restaurants

I am writing today to complain of the poor service I received at your restaurant Big Easy Convent Garden branch on 2nd Jan 22. My friends (2) and I attended your restaurant at approximately 4:50pm. Unfortunately, we did not... Read more

Comments: 0
Rating:

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