Big Easy Complaint Sentiment: Neutral

Our sentiment meter has detected that Big Easy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Big Easy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Big Easy complaint process

Do you have a dispute or had a bad customer experience with Big Easy? Submit your Big Easy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Big Easy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Big Easy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Big Easy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Big Easy complaints chart

We have received 0 complaints about Big Easy over the last 12 months. The graph below shows a monthly breakdown.

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Big Easy complaint statistics

Curious about Big Easy's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

Big Easy reviews: (38)

Authentic experiences shared by our community for your benefit.

Rude manner and poor food

Complaint from Bev 84 on 22 January 2023 about Big Easy.

To start we was only a couple going for what we thought would be a nice meal ! To then order starter they come out one wrong order ! Witch took them 10 minutes to bring the right food witch... Read more

Comments: 0
Rating:

Door man was rude

Complaint from Kevo on 16 September 2022 about Big Easy.

I have a 1,700 $ bike I’ve brought inside of the restaurant and kept underneath the stairs and the door man was very rude and didn’t care like I’d never been there before and cursed at me telling me to... Read more

Comments: 0
Rating:

Disgusting toilets

Complaint from Kerry F on 29 August 2022 about Big Easy.

The ladies toilets were dirty. No tissue. Hand dryers not working. We complained twice and asked for the mamager who never came forward. We would never go back there again as hygeine is disgusting. I will take forward with Tower... Read more

Comments: 0
Rating:

Awful meal

Complaint from Paulineparker36@gmail.com on 16 July 2022 about Big Easy.

The staff seemed to have no knowledge of what they were doing. The whole meal was awful and when my husband spoke to the manager he wouldn’t give his name and was really off hand. The starters of potato skins... Read more

Comments: 0
Rating:

Sick from undercooked food

Complaint from Jamielynch1990 on 10 July 2022 about Big Easy.

Went to big easy on 19th June 2022, and the following happened - We had to wait 2025 minutes to be served Food arrived cold, salty and pre cooked. Fries never arrived. Manager didn’t want to take them off the bill... Read more

Comments: 0
Rating:

Food poisoning Poor quality food

Complaint from gregoriouchristalla@hotmail.com on 17 February 2022 about Big Easy.

Good Afternoon, I am disappointed to say that I’ve had a horrible experience in Big Easy on the 17022022 Me and my family were looking forward to celebrate a birthday and decided to go to Big Easy. We ordered 2 starters... Read more

Comments: 0
Rating:

Customer service

Complaint from Asia8790 on 15 February 2022 about Big Easy.

Hello my name is Asia My boyfriend booked a table for us yesterday at the canary wharf branch and I must say it was very disappointing from start to finish..we was really looking forward to coming to Big Easy... Read more

Comments: 0
Rating:

Service

Complaint from kildarenass@gmail.com on 07 February 2022 about Big Easy.

We booked a table for 5.45 we were told we can use the bar as the table wasn't read .we got a drink at the bar .another customer knocked his beer all over my wife .it was an accident .we... Read more

Comments: 0
Rating:

Terrible service and discrimination

Complaint from SarahAkin on 01 February 2022 about Big Easy.

Very very mediocre. The happy hour is great but only expect good service if you are a man, and even more so a white man. Second time coming here as we’re local to the area and as a group of... Read more

Comments: 0
Rating:

Rude staff and under cooked food

Complaint from Jayreed on 18 January 2022 about Big Easy.

Went for a meal at big easy canary wharf this evening with my partner, we was seated fine and made out order with no complications, when out food arrived, which was under cooked steaks when we clearly ordered them well... Read more

Comments: 0
Rating:

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