Wagamama Complaint Sentiment: Neutral

Our sentiment meter has detected that Wagamama complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wagamama, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Wagamama complaint process

Do you have a dispute or had a bad customer experience with Wagamama? Submit your Wagamama complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wagamama.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wagamama complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wagamama?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wagamama complaints chart

We have received 7 complaints about Wagamama over the last 12 months. The graph below shows a monthly breakdown.

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Wagamama complaint statistics

Curious about Wagamama's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 11 ratings

How to contact the customer service of Wagamama?

Below, you will find the contact information for the complaint department of Wagamama. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-1332-347556
Contact form:

You can contact the customer service of Wagamama by calling +44-1332-347556. If you want to reach out to Wagamama through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wagamama reviews: (11)

Authentic experiences shared by our community for your benefit.

Food and service

Complaint from Golnaz on 04 October 2023 about Wagamama.

Food was cold uncooked Couldn't even eat together as food cane out with gabs os 5 min ! Drinks was warm ! Fruit juice separate cooked looked like water ! Raising about unhappy with having cold food and... Read more

Comments: 0
Rating:

Wrong food Served was allergic

Complaint from Vwake on 17 September 2023 about Wagamama.

It was so annoying to see such food served to us inspite of knowing that we are allergic and not allowed to eat non veg food. We were served prawns in our veg dish and made to eat us by... Read more

Comments: 0
Rating:

Wrong order

Complaint from mastiff.inkuk@gmail.com on 21 July 2023 about Wagamama.

I ordered a take away chicken and prawn soba noodles from your Doncaster branch whilst I was waiting for a connecting train to Frome. Unfortunately when I got on my train and opened it to eat I t was a... Read more

Comments: 0
Rating:

Cold food

Complaint from Jill dukes on 30 June 2023 about Wagamama.

Hi, we ordered food waited patiently , but when the food came it was totally cold unedible. We complained to a guy who was the waiter , named Eden??? And was told basically eat it or you will have to... Read more

Comments: 0
Rating:

A member of staff

Complaint from Strawhat71 on 19 June 2023 about Wagamama.

During our visit with a nearly 3 year old child we placed our order. No chop sticks were provided to eat our food. The food was barely warm when we eventually got the chopsticks.When the food arrived for the child... Read more

Comments: 0
Rating:

Being charged twice

Complaint from Peter 1234 on 12 June 2023 about Wagamama.

I went for a meal with family at Wagamama. It wasn’t until leaving viewing my online banking that I realised I’d been charged twice. To get a refund it is extremely hard work Read more

Comments: 0
Rating:

Dozy servers

Complaint from Keith hawkes on 31 March 2023 about Wagamama.

We went to wagamamas back in the day , staff were edgy, and engaging. I’ve just returned from your greenwich restaurant. Staff walking around miserable un engaging. The drinks sat on the bar 5 minutes before some one could be... Read more

Comments: 0
Rating:

Accident while visiting Wagamama

Complaint from Laura Anna on 22 January 2023 about Wagamama.

Hello, I was visiting Wagamama in Brussels on 2101. When I was entering the restaurant, the entrance glass door shattered all over me. Apparently, there was a problem with the handle which was fixed short term and never the problem was... Read more

Comments: 0
Rating:

problem with menager

Complaint from stefanow on 09 December 2022 about Wagamama.

hello, I would like to file a complaint against the manager, Przemyslaw Kniaz, who works for Wagamama Eldon Square Newcastle. This person poses a threat to other employees because often instead of staying in the kitchen he is somewhere outside... Read more

Comments: 0
Rating:

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