Wagamama complaint: Dozy servers

Name: Dozy servers
Item: Wagamama
Rating: 2
Author: Keith

Open 31 Mar 2023 126 views Restaurants

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Filed 31 Mar 2023 by Keith

We went to wagamamas back in the day , staff were edgy, and engaging. I’ve just returned from your greenwich restaurant. Staff walking around miserable un engaging. The drinks sat on the bar 5 minutes before some one could be bothered to bring the to our table. Side orders arrived after our main dish. All staff behaved zombie like!! Very disappointing

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Case details

Status: Open
Company: Wagamama
Filed: 31 Mar 2023
Rating: 2/5
Desired resolution: It’s like the company has run out of steam. I appreciate we are living in challenging times, but that just means we move up a gear, we apply greater energy. It looked like to me that a motorvasional speaker trainer needs to go in and share what the essence of great costumer service is. It should be a joy not torcher.
Problem: Slow, disengaged staff and late side orders
About: restaurant meal

Progress

Filed
Company notified
Company replied
Resolved

31 Mar 2023 Complaint filed and published
31 Mar 2023 Message from Bizzy: we notified Wagamama about this complaint.

See all 14 Wagamama complaints

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