Wagamama complaint: Poor service resulting in food poisoning and deliberate avoidance to resolve complaint.
Filed 23 May 2023 by Ricky
I visited Wagamama and ended up with food poisoning. Specific details relating to the incident were recorded on Wagamama complaint/feedback form via their website. I am unable to recall the exact details so kindly request that you refer them to the original complaint submitted.
To date, Wagamama have acknowledged their fault but have failed to offer a resolution to my complaint. They keep ignoring my messages which is adding insult to injury and adding to my experiences of frustration and distress.
My hope is to get a satisfactory outcome.
I hope to hear from you soon.
Report
Discussion
0 comments
No comments yet. Been through something similar with Wagamama? Start the discussion above.
More Wagamama complaints
View all 14A member of staff
During our visit with a nearly 3 year old child we placed our order. No chop sticks were provided to…
Being charged twice
I went for a meal with family at Wagamama. It wasn’t until leaving viewing my online banking that I realised…
Dozy servers
We went to wagamamas back in the day , staff were edgy, and engaging. I’ve just returned from your greenwich…