Our sentiment meter has detected that Best Western complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Best Western, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Best Western? Submit your Best Western complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 4 complaints about Best Western over the last 12 months. The graph below shows a monthly breakdown.
Curious about Best Western's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Best Western. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Best Western by calling 1-800-528-1238. If you want to reach out to Best Western through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Thomas Luck on 24 September 2021 about Best Western.
Stayed at hotel on business. Clerk ask for our personal CC for incidentals. I was told by the front desk that the room charges would be placed on the company account Provider Heath. When we checked out,... Read more
Complaint from Jessiedew2011 on 23 September 2021 about Best Western.
On arrival, We were told they had 10 staff walk out and that the hotel would properly be closed in the next few weeks!! This was by the man on reception when we checked in!! We was told that we couldn't... Read more
Complaint from Tanya Sheltz on 06 September 2021 about Best Western.
If I could say DIRT SORRY as a score that’s a real review. My daughter who is a crisis nurse was booked to stay there. Her agency frequently contacted this facility and already paid them in advance for her room... Read more
Complaint from Wanda Zastoupil on 31 August 2021 about Best Western.
Upon checking in for 2 nights we were told that the pool area was closed for maintenance issues and the included breakfast would be in a bag. The pool and the Best Western reputation was the only reason we pick... Read more
Complaint from MsAquarius on 26 August 2021 about Best Western.
The room was hot when we arrived. there was a cockroach on the floor which i took a picture off. we would have left then after we seen it but there was no other place to go. we were tired... Read more
Complaint from tlpiburn on 15 June 2021 about Best Western.
First - I was charged the full price for the stay before I arrived. I had to change my check in day because we had a delayed flight. We were flying in to Kansas City from Phoenix because my brother... Read more
Complaint from Weary traveler on 18 January 2021 about Best Western.
Around 2:15 A.M. on January 16, my girlfriend awoke to a nightmarish group of bed bugs. Had she not taken pictures and video of the event, I doubt the attendant on hand would have believed her. Plus, there was no... Read more
Complaint from Reignman on 24 October 2020 about Best Western.
I’m renting a room in your hotel for the next 3 months, I’m so tired of people and their mask rules. This so called virus has a 99.96% survival rate these two ladies that work here are about to cause... Read more
Complaint from destiny1967 on 12 March 2020 about Best Western.
the owner at best westerden hotel is very rude discamate people yelling at guest staff Read more
Complaint from Mitch on 29 December 2019 about Best Western.
Jacket got stolen. Read more
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