Our sentiment meter has detected that Best Western complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Best Western, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
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We have received 4 complaints about Best Western over the last 12 months. The graph below shows a monthly breakdown.
Curious about Best Western's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Best Western. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Best Western by calling 1-800-528-1238. If you want to reach out to Best Western through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jhoff56 on 24 October 2022 about Best Western.
My wife and I were passing through Bishop, California on 21 September, 2022 and we decided to stay at the Best Western. We had no reservations, but there wee vacancies at the motel. As I was registering, I asked the... Read more
Complaint from johnmul91@hotmail.com on 10 September 2022 about Best Western.
Upon arriving,7 PM I started the TV, started thumbing through channels and the remote stopped working. I called the front desk, reported the problem was told there were no more remotes available, that a maintenance guy would try to... Read more
Complaint from gaggeorge8@gmail.com on 15 August 2022 about Best Western.
Hello Mr. Cuculic, Thank you for responding to my recent stay experience survey. Me and my disabled daughter do have a very serious complaint regarding our stay on August 1st, 2022. I'm not sure of the female Hotel clerk employee working... Read more
Complaint from Sadie.a.k 23 on 27 June 2022 about Best Western.
We booked our room online a month prior on our debit card. Upon arrival are informed the money was never taken off our debit card at the time of reservation and would be then at the front desk. Not prepared... Read more
Complaint from Bwork88 on 18 June 2022 about Best Western.
I recently stayed at your Barboursville WV location on 2 separate occasions. The first time I was very impressed the room was super nice and clean but was woke up at 5am being bit by bed bugs. I took pictures... Read more
Complaint from Ashcudaback1989@gmail.com on 12 December 2021 about Best Western.
I was needing to use the phone because my room phone did not work and cellphone was not charged so I asked front desk to use the pho e to call pice it was a emergency then then women wouldn't... Read more
Complaint from Preston on 07 December 2021 about Best Western.
On November 27th I reserved a room on Booking. Com's website for the Best Western Plus in Deerfield Beach. I reserved it with the understanding that my room was able to be canceled. I gave them my credit card because... Read more
Complaint from pmueller on 22 October 2021 about Best Western.
Our stay was 6 nights, there was never room service, cleaning, vacuum or replacement of amenities i.e. coffee pods or cups, towels, toilet paper, waste baskets emptied, linen sheets changed etc. Used towels were placed outside the door as instructed... Read more
Complaint from DirkDavid33 on 11 October 2021 about Best Western.
It is unacceptable that the water that came out of the bathtub and sink was yellowish green and disgusting and had a terrible odor as well. I drew the water to take a bath and it smelled horrible and the... Read more
Complaint from Kansas traveler on 07 October 2021 about Best Western.
While traveling to Oregon from Kansas, we stopped at Outlaw Inn at Rock Springs Wy. We had previously stopped here and enjoyed our stay. It was much to our surprise they refused out cash payment. We ... Read more
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