My complaint:
Around 2:15 A.M. on January 16, my girlfriend awoke to a nightmarish group of bed bugs. Had she not taken pictures and video of the event, I doubt the attendant on hand would have believed her. Plus, there was no attempt to secure another room for a weary and disguised traveler from another state. I am lodging a formal complaint and I would certainly hope that the other people staying there would have been made aware of these bugs.
Suggested solution:
Along with a total refund of the stay, I should be compensated for the cleansing andor replacement of our articles of clothing, luggage, vehicle and probably counseling for my girlfriend and her son.