Best Western Complaint Sentiment: Neutral

Our sentiment meter has detected that Best Western complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Best Western, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Best Western complaint process

Do you have a dispute or had a bad customer experience with Best Western? Submit your Best Western complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Best Western.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Best Western complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Best Western?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Best Western complaints chart

We have received 4 complaints about Best Western over the last 12 months. The graph below shows a monthly breakdown.

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Best Western complaint statistics

Curious about Best Western's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

32
Total complaints
32
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 31 ratings

How to contact the customer service of Best Western?

Below, you will find the contact information for the complaint department of Best Western. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-528-1238
Contact form:

You can contact the customer service of Best Western by calling 1-800-528-1238. If you want to reach out to Best Western through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Best Western reviews: (32)

Authentic experiences shared by our community for your benefit.

Truly disappointing

Complaint from Destineehobson on 18 September 2023 about Best Western.

Best western plus allows their drivers and workers to have sex in the work van. This is truly disgusting. Here are text messages from a front desk agent and driver as they plan to have sex in the van. Truly... Read more

Comments: 0
Rating:

Disastrous stay

Complaint from Fordonna on 23 August 2023 about Best Western.

To Whom It May Concerned, I reserved the room at Best Western Galt Inn at: 620 N Lincoln Way, Galt, CA 95632 for 8/20/2023-8/21/2023. This is the very first time I stay at Best Western in my entire life. The Disastrous... Read more

Comments: 0
Rating:

Refused return refund

Complaint from Margie420 on 14 July 2023 about Best Western.

I promised my kids to go Orlando Florida this summer. End of the June Kids bags ready and every single second asking me when we have to go . my budget was very limited. I work hard... Read more

Comments: 0
Rating:

Elevator and manager's response

Complaint from Charles L Givens on 27 March 2023 about Best Western.

After we checked in, we got on the elevator to go to our room on the 3rd floor. The elevator got stuck and we were on the elevator for 10 minutes before the doors finally opened. My sisters were staying... Read more

Comments: 0
Rating:

Employee belittled me

Complaint from Flgrl75 on 24 February 2023 about Best Western.

Ok so I ordered the hot tub suite for the night. At close to 1am I stepped out to smoke. On the way out I briefly stopped at the desk where 2 employees were chatting, a llady was leaving and... Read more

Comments: 0
Rating:

Elderly Couple Once in a Lifetime Trip

Complaint from 3680371439 on 24 February 2023 about Best Western.

My Wife made a Reservation through Bookings.Com for 2 rooms for a stay January 9,2023 for 1 night. We chose this location for its closeness to the airport. Total payment for the rooms totaled $590.52. Reservation 3680371439 Pin 9300. Because of... Read more

Comments: 0
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