Best Western complaint: Best Western May Not Honor the Discounts They Advertise

My wife and I were passing through Bishop, California on 21 September, 2022 and we decided to stay at the Best Western. We had no reservations, but there wee vacancies at the motel. As I was registering, I asked the man who at the reservation desk if I could get the military discount (I am a retired Marine and I have a military ID verifying this). The young man stated that he knew nothing about a military discount. He turned and asked another employee at the other registration desk and she stated that she knew nothing about a military discount. We left and went elsewhere. These employees stated that they could offer me a AAA discount (I am not a member of AAA), so they ARE aware that the motel does offer discounts. I am not sure why they were unaware of a military discount, but I AM sure I will never be staying at a Best Western again, just too many other options out there.