While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Asda over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Asda? Submit your Asda complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Asda.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Asda complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Asda over the last 12 months. The graph below shows a monthly breakdown.
Curious about Asda's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Asda. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Asda by calling 1-800-079-2732. If you want to reach out to Asda through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Gary hearne on 08 March 2024 about Asda.
I had 4xspine operations I now have blood clots in my 2x lungs I'm 54 yr old male. Spoke to the store manager on 3 occasions about the 2 disability scooters are broke he is not looking out for the... Read more
Complaint from Sarah.T on 13 January 2024 about Asda.
Asda Head Office does not deal with Asda Wallington complaints properly especially when the complaint is about managers if you are lucky enough to getting a response it will always be fake scripted generic response the relevant government department needs... Read more
Complaint from Star shopper on 08 January 2024 about Asda.
I placed an online order at Asda on the 19th of December for groceries to be delivered on the 20th of December. (Order number:5532317003097). I am absolutely appalled at the way in which my delivery had arrived. All items were... Read more
Complaint from weame on 22 September 2023 about Asda.
I've had a very bad experience shopping here even though I have been shopping here for a long time, I was treated very badly by the security and store manager, I was accused of stealing even though a member... Read more
Complaint from Kav333 on 21 September 2023 about Asda.
Hello, My name is Alexandru Cazac. I want to complain about Asda Crawley store. I had several times that problem with Asda Crawley store! There is one price on the shelves and a completely different price at the checkout! I’ll... Read more
Complaint from Goodfield on 20 September 2023 about Asda.
After a recent delivery, I rang your customer services to make a complaint and it still hasn't been dealt with I asked it to be accelerated to a manager. I had a grocery delivery during a very hot day. I was... Read more
Complaint from Aeron on 11 August 2023 about Asda.
I recently visited ASDA Wallington and unfortunately, I had an incredibly disappointing experience due to the extremely poor customer service provided by the Operational manager, Vania. As a loyal and regular customer, I have always had positive experiences at... Read more
Complaint from Demi on 04 August 2023 about Asda.
I was targeted today an bullied by security accusing me of shoplifting with no proof or evidence in front of the whole store which has caused me anxiety and stress, they checked my bags and were rude when they... Read more
Complaint from Hazelshore9@gmail.com on 02 July 2023 about Asda.
My daughter is disabled. She likes to shop at the Beddington store but for the past six weeks there have no mobility scooters at all. Prior to this there were three scooters although they were constantly breaking... Read more
Complaint from AnthonyC on 02 June 2023 about Asda.
I bought a mince beef Asda zone 2 days ago, it had a due date of the 4th of June and we spent another £12 on other ingredients to find it had gone off on the 2nd of june! It had... Read more
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