While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Asda over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Asda? Submit your Asda complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Asda.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Asda complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Asda over the last 12 months. The graph below shows a monthly breakdown.
Curious about Asda's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Asda. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Asda by calling 1-800-079-2732. If you want to reach out to Asda through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from darrenatlascharles on 16 May 2023 about Asda.
I have a black male friend who used to work at the Asda Wallington Store on the chilled department who was unfairly treated victimised and racially discriminated against so I managed to contact Hayley Tatum Senior Vice President – Chief People... Read more
Good Afternoon, I went to Asda Park Royal nw10 to get my shopping done as usual, today was tge first time I use the self scanning service, unfortunately it did not read my blue light. Are which is attached to my... Read more
Complaint from cazza6565 on 13 May 2023 about Asda.
I have been to my local Asda this morning and i am not happy at the checkout situation. I am waiting to get served and along comes another member of staff to hand over till rolls ti the checkout i... Read more
Complaint from Mark23 on 02 May 2023 about Asda.
I have unfairly treated at work because of my mental health issues Read more
Complaint from unwary on 13 April 2023 about Asda.
I was Shopping at the Asda Wallington Store and as I was shopping I overheard a conversation between two managers Vania and Jay talking about the amount of black male Asda colleagues that they have both personally sacked they were... Read more
Complaint from Marialass on 11 April 2023 about Asda.
A month ago I sent an email with an attached Facebook screenshot posts about the Asda Wallington manager to Asda Head Office, Asda Ethics, and Asda customer services regarding the offensive discriminatory racist disturbing and revolting Facebook post about black... Read more
Complaint from Jessica A on 11 April 2023 about Asda.
I AM AN EX (BLACK FEMALE) ASDA… I AM AN EX (BLACK FEMALE) ASDA WALLINGTON STORE COLLEAGUE WHO USED TO WORK ON THE MEAT DEPARTMENT MY OVERALL EXPERIENCE FROM WORKING AT THIS STORE IS ABSOLUTELY AWFUL!!! I HAVE NOTHING GOOD... Read more
Complaint from Steve A on 11 April 2023 about Asda.
THE ASDA WALLINGTON STORE IS NOT A GOOD STORE TO WORK AT BECAUSE IT DOES NOT COMPLY WITH THEIR OWN POLICIES ONLY WHEN IT SUITS THEM ITS ALL ABOUT WHETHER YOUR FACE FITS AND NOT ABOUT HOW HARD YOU WORK... Read more
Complaint from Terlawy on 10 April 2023 about Asda.
There is a massive problem with the customer service management at the Asda Wallington Store as well as the extremely biased and poor handling of customer complaints to Asda head office when you make a complaint to Asda head office... Read more
Complaint from Shesh on 31 March 2023 about Asda.
I needed to cancel my online order as I had to go in to hospital for a long awaited operation on the delivery date. I cancelled the order ,but realised my order was still valid. So I changed the delivery... Read more
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