While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Asda over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Asda? Submit your Asda complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Asda.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Asda complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Asda over the last 12 months. The graph below shows a monthly breakdown.
Curious about Asda's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Asda. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Asda by calling 1-800-079-2732. If you want to reach out to Asda through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jeany on 09 March 2023 about Asda.
I went to place my George ASDA order I had added my gift cards the total was £320.27 I added 5 gift cards that I'd saved ,I pressed pay it then went as if it was taking payment but kept... Read more
Complaint from Big family on 28 February 2023 about Asda.
I ordered 16 chicken burgers as I have a big family they sent a box of 12 chicken dippers I ordered 1kg chicken fillets they sent a small bag of cooked chicken strips asda substitute are a joke makes u... Read more
Complaint from Owner7ii on 19 February 2023 about Asda.
Driver called Maurino contacted me 2 times but I was not able to get to the phone on time as I am disabled and missed his call. I called him back straight away and he did not answer the phone.... Read more
Complaint from Telbut on 31 January 2023 about Asda.
I am deff in my one ear, I asked the lady for my tabaco, I speak quitely( say again) so I raised my voice so she could hear me, to which she said to me a very eruptly slamming the... Read more
Complaint from Layloros on 26 January 2023 about Asda.
Operational Manager Vania Food Hall Manager Michael and chilled section leader Charli and Home Leisure manager Jay Pillai “are never to happy to help”! But happy to walk away is their policy — they are very rude and should... Read more
Complaint from Mandy bantoft on 14 January 2023 about Asda.
I order food on 13012023 it cost me £123.04 I was up till 11.40p. As I spoke to a person saying my order is not here he said it is running late so give it 20 mins so I done... Read more
Complaint from Sharjah on 12 January 2023 about Asda.
At the Asda Wallington Store there is constantly a lot of chilled out of date products on the shelves product labels missing from the shelves price changes not being done on time or properly a lot of bias favouritism victimisation... Read more
Complaint from Bambi86w on 12 January 2023 about Asda.
I ordered a delivery from asda for the 23rd December the order came with a lot of items missing and a lot of cheaper substitutions.i I contacted asda for a refund as I was still charged the full price. They... Read more
Complaint from Nxnxndn on 24 December 2022 about Asda.
I am genuinely disgusted in Asdas behaviour this evening I had gone in to asda to purchase a bottle of alcohol to put in with gifts I had past the pizza isle before the alcohol isle and picked up two... Read more
Complaint from Max59 on 30 November 2022 about Asda.
I have ordered all my food online since the Pandemic and have continued to do this. Unfortunately, you are at a distinct disadvantage when ordering food online and this is very unfair. I have placed orders with ASDA, TESCO, and Morrisons,... Read more
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