Aldi Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Aldi over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Aldi's offerings.

Sentiment data last updated on April 26, 2024

Aldi complaint process

Do you have a dispute or had a bad customer experience with Aldi? Submit your Aldi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aldi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aldi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aldi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aldi complaints chart

We have received 17 complaints about Aldi over the last 12 months. The graph below shows a monthly breakdown.

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Aldi complaint statistics

Curious about Aldi's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 77 ratings

How to contact the customer service of Aldi?

Below, you will find the contact information for the complaint department of Aldi. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Aldi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aldi reviews: (77)

Authentic experiences shared by our community for your benefit.

Checking out!

Complaint from Joan Douglass on 20 August 2023 about Aldi.

Went to check out and there is no one there. Had to go half way though the store to find someone and then that person had to call someone to go to the checkout. The line by this time was... Read more

Comments: 0
Rating:

Bad attitude of staff

Complaint from Ella.S on 21 July 2023 about Aldi.

Today i was shopping a sort top up of my groceries, i had just a few products in my basket. I put my self in the queue for paying. A lady asked me if i want to use the self... Read more

Comments: 0
Rating:

Slip on spillage in floor

Complaint from Robin Stotten on 04 July 2023 about Aldi.

2.30-3pm I had paid for my shopping coming out the store and suddenly had a nasty slip I don’t know how I managed to stop myself from falling but I do remember holding onto the trolley very hard I yelled where is... Read more

Comments: 0
Rating:

Staff extremely rude and bad behaviour

Complaint from Laura wotherspoon on 26 June 2023 about Aldi.

Me and my partner was at the tills and a man started saying wait there til I say so and my partner was just trying to find a free till to make a payment for the shopping we had in... Read more

Comments: 1
Rating:

Mark an female worker Aldi's shepparton

Complaint from Suzie mcintosh on 01 June 2023 about Aldi.

I was shopping and felt a bit faint and dizzy so I opened up a box of favourites and had about 3 chocolates out of the box which I was planning to buy I go to the checkout as I... Read more

Comments: 0
Rating:

Rude Checkout guy

Complaint from Excel123 on 20 May 2023 about Aldi.

I put my grocery items on the conveyor belt. Waiting to get served it was o Saturday 20 may at 8.40pm . Then I heard the cashier get angry at the Customer infront of me .Only be because the customer... Read more

Comments: 0
Rating:

Discrimination

Complaint from concernedcitizen38 on 28 February 2023 about Aldi.

I have applied for several positions at least 5 times at this company, even for positions that I am over qualified for and they never call me for an interview. I Read more

Comments: 0
Rating:

Rude Employees

Complaint from Texasgal77459 on 06 January 2023 about Aldi.

THIS Aldi store changed their store closing time to 8pm CST. Twice now at this particular store, when I walked in just a few minutes before closing time, an employee has pointed out, We close in xx minutes. The first occurrence... Read more

Comments: 0
Rating:

Extremely rude manager

Complaint from stevenproctor919@icloud.com on 29 August 2022 about Aldi.

Yesterday my wife I were shopping at Aldi, Waco Tx. We like shopping at Aldi due to the low prices quality of the off brands they carry. This was a 2:12 PM, 82822, refseq 676685. We were being checked out... Read more

Comments: 0
Rating:

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