Aldi Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Aldi over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Aldi complaint process

Do you have a dispute or had a bad customer experience with Aldi? Submit your Aldi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aldi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aldi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aldi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aldi complaints chart

We have received 17 complaints about Aldi over the last 12 months. The graph below shows a monthly breakdown.

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Aldi complaint statistics

Curious about Aldi's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 77 ratings

How to contact the customer service of Aldi?

Below, you will find the contact information for the complaint department of Aldi. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Aldi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aldi reviews: (77)

Authentic experiences shared by our community for your benefit.

World Kitchen

Complaint from Inara on 25 November 2021 about Aldi.

Ricotta Sage Ravioli was inedible. Tried but could not eat it and threw it away. Very disappointed at $6.99 for a meal. Am elderly and have never before met a ravioli that I could not eat,... Read more

Comments: 0
Rating:

Racist

Complaint from Sophia on 21 October 2021 about Aldi.

I am Indian and dark skinned, this happened to today the 4th time. My hand bag was checked . None of the white peoples hand bags were checked. I want to know why?? Is this Aldi's policy to... Read more

Comments: 0
Rating:

Consistanantly rude staff member

Complaint from Cinoj on 08 October 2021 about Aldi.

I am a regular at your store and I love the people that work there! Today one Staff member was stocking and he told another to go help check us and our told 2 of us to go to LANE... Read more

Comments: 0
Rating:

Pot set yogurt

Complaint from BloodyGoodBruce on 01 October 2021 about Aldi.

I bought a Lyttos potset greek style yogurt 2 kg and its not set ,it is more like a tub of milk . I live on Moreton island ( a remote area with no shops ) and only go shopping monthly... Read more

Comments: 0
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Prawn Salmon pie

Complaint from Dean J on 02 September 2021 about Aldi.

One prawn in the whole dish between the two of of us !! Read more

Comments: 0
Rating:

Customer servicd

Complaint from eschott1 on 31 August 2021 about Aldi.

My online order was altered because the bread I ordered was out of stock. The associate Bayete, who pulled the order didn't get my response to substitute and was no help at all at pickup. His suggestion was to go... Read more

Comments: 0
Rating:

Cashier refused to accept an Aldi Food Voucher

Complaint from elainemurphy40@hotmail.com on 13 August 2021 about Aldi.

I visited Aldi on 130821 and presented my food voucher to the cashier to pay for my shopping. The cashier rolled her eyes and said the vouchers were out of date even though they clearly showed the date they were... Read more

Comments: 0
Rating:

Order not placed kicked off website

Complaint from Dhubert921@gmail.com on 06 August 2021 about Aldi.

After getting kicked off website before any billing left it as not time to do order again. Then next day order was put on my steps and anything refrigerated is bad so 34 order no good Read more

Comments: 0
Rating:

Abusive and Erratic behaviour of till staff

Complaint from EMMANUELJ on 21 July 2021 about Aldi.

Completed picking food and household materials and waited for my turn in the till. Till staff: 1. Started to fling the food and purchased items. Had to pick them from the floor. Requested him to calm a little bit down. 2. Showed... Read more

Comments: 0
Rating:

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