Aldi complaint: Customer servicd
Filed 31 Aug 2021 by Eric
My online order was altered because the bread I ordered was out of stock. The associate Bayete, who pulled the order didn’t get my response to substitute and was no help at all at pickup. His suggestion was to go inside for the 3 loaves of bread and stand in line, which is precisely why I ordered online…to skip the line. He then sent the manager (whose name I didn’t get) out and he was even less helpful. We’re talking about 3 loaves of bread at .95 each for a grand total of $2.85.
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