Aldi Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Aldi over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Aldi's offerings.

Sentiment data last updated on April 27, 2024

Aldi complaint process

Do you have a dispute or had a bad customer experience with Aldi? Submit your Aldi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aldi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aldi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aldi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aldi complaints chart

We have received 17 complaints about Aldi over the last 12 months. The graph below shows a monthly breakdown.

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Aldi complaint statistics

Curious about Aldi's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 77 ratings

How to contact the customer service of Aldi?

Below, you will find the contact information for the complaint department of Aldi. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Aldi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aldi reviews: (77)

Authentic experiences shared by our community for your benefit.

Racist profiling

Complaint from Shaz76 on 30 March 2024 about Aldi.

My bags were checked twice on separate occasions without asking if it was ok to look in my bag .I was asked if I had paid for these items yet on both occasions despite it being clear the bag and... Read more

Comments: 0
Rating:

Bad attitude, racism and terrible customer service from Aldi staff

Complaint from Jimmie Smith on 26 February 2024 about Aldi.

On Thursday 22nd February 2024, I purchased two bottles of Villa Elsa Pinot Grgo from Aldi store, Wolli Creek, NSW, Australis. Regrettably, during the payment process, one of the bottles fell to the floor and broke. What followed was not... Read more

Comments: 0
Rating:

Moldy food

Complaint from lindajloomis on 28 January 2024 about Aldi.

I purchased Frigo Cheese Heads Light String Cheese Wednesday January 24 2024. It has a expiration date of March 30 2024. I unwrapped one string Cheese, took a bite and I immediately noticed a taste of mold. I checked... Read more

Comments: 0
Rating:

Aldi UK attempted battery assault on disable person.....

Complaint from Critelli on 02 January 2024 about Aldi.

Your employee have been frightened me after saw that I'm a Disable person. This morning while I was doing my shopping I noticed that few box of pasta's where expired so in order to help other customers to don't buy I... Read more

Comments: 0
Rating:

rude disrespectful cashier.

Complaint from jthomased on 01 January 2024 about Aldi.

Aldi had butterball turkeys on sale. When we got my groceries on the belt I tried to ask the cashier about the turkeys. He rudely interrupted me and would not allow me to talk to him. His answer to a... Read more

Comments: 0
Rating:

slim and trim meal replacement in coffee flavour

Complaint from sue tolan on 14 December 2023 about Aldi.

can you please tell management to put out more of the coffee flavour instead of leaving shelves only with chocolate that noone seems to want . can hardly ever buy as none on the shelves .but recently when up in... Read more

Comments: 0
Rating:

General manager

Complaint from CCblake on 02 December 2023 about Aldi.

Wood Christmas tree candle package as three. Several young lady put one package of three in there buggy, thinking you get all three for. 14.99. Another young lady went and checked out with one package. After the manager checked the young... Read more

Comments: 0
Rating:

Rude Staff

Complaint from Eugene Wee on 31 October 2023 about Aldi.

I would like to make a serious complaint about an Asian girl Name called Nara in Milton Keynes store. Why do I say so is because in 31/10/2023 2pm, I bring a dog in store, but is fully covered... Read more

Comments: 0
Rating:

Reporting insulting rude employee

Complaint from Webberk98 on 23 October 2023 about Aldi.

Yes, Iam reporting an employee at the 286 store location in plum/monroeville. Her name is DEB. I am an instacart shopper at this store location and also a customer. This employee is rude to me every time I ask her... Read more

Comments: 0
Rating:

Rude member staff

Complaint from Jena on 24 September 2023 about Aldi.

Hello I was today in Aldi church lane Bedford and I had got a weird treatment I have never experienced in Aldi before Knowing that I am a regular customer of Aldi as I am doing my shopping every week from... Read more

Comments: 0
Rating:

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