Aldi Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Aldi over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Aldi complaint process

Do you have a dispute or had a bad customer experience with Aldi? Submit your Aldi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aldi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aldi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aldi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aldi complaints chart

We have received 17 complaints about Aldi over the last 12 months. The graph below shows a monthly breakdown.

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Aldi complaint statistics

Curious about Aldi's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 77 ratings

How to contact the customer service of Aldi?

Below, you will find the contact information for the complaint department of Aldi. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Aldi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aldi reviews: (77)

Authentic experiences shared by our community for your benefit.

sweeteners

Complaint from lionelcraddock3@gmail.com on 24 June 2021 about Aldi.

the new stevia sweeteners are awful i used them for the 1st time this morning they did not sweeten and left a bitter taste please return to the excellent yellow pack i have used for many years Read more

Comments: 0
Rating:

Shopping Trollies

Complaint from Aldi Shopper on 08 June 2021 about Aldi.

I was impressed when an new Aldi store opened in my area, under cover parking, easy access, and most important to me a choice of 2 trolley sizes. The small andor half size trolley was perfect for my height and... Read more

Comments: 0
Rating:

Milk jugs

Complaint from GPayne on 06 June 2021 about Aldi.

My complaint is with the gallon jugs of milk. Have trouble getting the cap off and also the pull up tab. Had to use pliers each time. Sometimes when I use the pliers for the tabs it tears if... Read more

Comments: 0
Rating:

Route cashier

Complaint from John Patton on 19 May 2021 about Aldi.

I’ve had this same cashier twice both times refused to put my groceries in my little container that I placed in the cart work twice as hard not to put them in the basket instead put them around it in... Read more

Comments: 0
Rating:

cut flowers

Complaint from Disappointed Old Lady on 12 May 2021 about Aldi.

I did my usual shop on Sunday. Took as per normal a couple of bouquets of flowers. Two different colours of Stocks. Got to check out and decided they did not look good so asked if I... Read more

Comments: 0
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Unripe banana

Complaint from Smokey3909 on 28 March 2021 about Aldi.

I bought some bananas from ALDI last week. They were green and have failed ripen. They are hard to peel and taste woody. I have not kept my receipt so cannot return. Read more

Comments: 0
Rating:

unfair advertisement misleading

Complaint from jamie rosco on 16 December 2020 about Aldi.

advertising wine in there charismas magazine in bold writing for all to see but when you buy this wine on offer you get told sorry the offer is only in England. talk about being British and the store manager comes... Read more

Comments: 0
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Poor Customer Service

Complaint from Ale on 14 October 2020 about Aldi.

Purchased cabbage, but got rung up as iceberg lettuce (see attachment no. 1). Went back to original cashier, she was busy so another cashier (Staci is on her name-tag) took up the error and re-keyed the entry. In... Read more

Comments: 0
Rating:

Spider and eggs found in grapes

Complaint from Paulajreed40 on 04 July 2020 about Aldi.

I have found a deadly spider in my grapes with a sack of eggs I’m clearly disturbed as it jumped out of the box I’m absolutely disgusted I would like to make a complaint Read more

Comments: 0
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Stone in olives

Complaint from Mpradczyk@gmail.com on 29 June 2020 about Aldi.

I bought an Olives on Friday 26.06.20 in Canterbury Kent UK while eating I broke my tooth as there were small stone in side. Read more

Comments: 1
Rating:

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