Aldi Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Aldi over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Aldi's offerings.

Sentiment data last updated on April 26, 2024

Aldi complaint process

Do you have a dispute or had a bad customer experience with Aldi? Submit your Aldi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aldi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aldi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aldi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aldi complaints chart

We have received 17 complaints about Aldi over the last 12 months. The graph below shows a monthly breakdown.

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Aldi complaint statistics

Curious about Aldi's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 77 ratings

How to contact the customer service of Aldi?

Below, you will find the contact information for the complaint department of Aldi. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Aldi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aldi reviews: (77)

Authentic experiences shared by our community for your benefit.

Customer service

Complaint from Micah on 02 March 2022 about Aldi.

I have been cursed, flipped off, while giving my cart to another customer as I had few things, was tild I was rude because the SAME person as above had put my few things in the cart. I filed complaints.... Read more

Comments: 0
Rating:

No stock

Complaint from David Miller on 24 February 2022 about Aldi.

I have found for the past 4 months the inability to purchase Storm Beer from any of your stores on the Central Coast of NSW. Can you please advise me if you going to continue to stock this product! Read more

Comments: 0
Rating:

Non Delivery - Twice now

Complaint from FedupAldi Shopper on 20 February 2022 about Aldi.

I ordered a Fridge and paid for it on 29012022. Item No. 707825 I received a text message on 14022022 telling me it would be delivered on 16022022 - I accepted the delivery option. No one turned up. I received another text... Read more

Comments: 0
Rating:

product name

Complaint from World Kitchen on 04 February 2022 about Aldi.

Having purchased a large family pie at your store labeled Chunky Beef Angus pie I found it unsuitable in what the label states. We have always enjoyed the large pies from Aldi but have noticed that the brand we used to... Read more

Comments: 0
Rating:

fake money

Complaint from Erica Standard on 01 February 2022 about Aldi.

I was at Aldi on 01-29-2022@ 4:31pm and i had went in there and got 2 avocados and grapes and bread and i had needed some cash back to get my hair did Sunday so i i got cash... Read more

Comments: 0
Rating:

Change in quality

Complaint from dms@susprog.com on 24 January 2022 about Aldi.

I have always purchased the Confidence Ultra Soft Aloe Vera Vitamin E 3 ply white tissues. The quality of the tissues have gone down terribly I uses tissues every day due to my allergies, and the tissues are... Read more

Comments: 0
Rating:

mince

Complaint from maude1 on 22 January 2022 about Aldi.

I bought jindarra mince on wednesday the 19012022 expiry date is 250122.....I went to use it today 220122 it was grey...not happy Read more

Comments: 0
Rating:

Attitude of the manager.

Complaint from Not happy. on 15 January 2022 about Aldi.

I and my carer shopped at Aldi`s on Thursday the 13th two days ago and going through the checkout my carer was asked for her ID because there were two bottles of wine in our trolly. I asked the checkout... Read more

Comments: 0
Rating:

sale items

Complaint from jbruno on 24 December 2021 about Aldi.

I like shopping at Aldi's very much my only problem with them is having sale items available. when I shopped last week I visited the store 4 times on 4 different days to buy a spiral ham on sale for... Read more

Comments: 1
Rating:

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