Aldi Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Aldi over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Aldi complaint process

Do you have a dispute or had a bad customer experience with Aldi? Submit your Aldi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aldi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aldi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aldi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aldi complaints chart

We have received 17 complaints about Aldi over the last 12 months. The graph below shows a monthly breakdown.

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Aldi complaint statistics

Curious about Aldi's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 77 ratings

How to contact the customer service of Aldi?

Below, you will find the contact information for the complaint department of Aldi. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Aldi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aldi reviews: (77)

Authentic experiences shared by our community for your benefit.

Behaviour from Aldi staff

Complaint from LaneCT2020 on 14 May 2020 about Aldi.

I wish to make a complaint about my recent visit to Aldi. On Wednesday 13th May I went to do some shopping. At around 16:45 hours I queued in the isle, that is the far left hand side. There was... Read more

Comments: 0
Rating:

Covid 19 store over crowded

Complaint from Marie Sale on 30 April 2020 about Aldi.

I went shopping this evening to find the store over crowded with customers. Staff were relaxed about this even though we are supposed to be staying 2 metres away from others. Staff said when asked why the shop was so... Read more

Comments: 0
Rating:

Found a white acrylic nail

Complaint from Bridget B on 08 March 2020 about Aldi.

I was cooking Kirkwood all natural ground turkey and was making burgers when I saw something white that looked like a onion and pulled it out and saw that it was a white acrylic nail not mine because I don’t... Read more

Comments: 0
Rating:

Doors

Complaint from 696969 on 30 January 2020 about Aldi.

The entrance and exit doors are too close together and should be at either end of the store or atleast separated Read more

Comments: 0
Rating:

Short changed in Burnley Aldi on Princess way

Complaint from newrose on 24 December 2019 about Aldi.

I use Aldi store for shopping about 3 times a week, because its close to my house and i go past it when i go to work. Cashiers are always rushing customers and i try to put my shopping away as... Read more

Comments: 0
Rating:

Grocery

Complaint from Shirley Sills on 27 May 2019 about Aldi.

Just a heads up on your Cucumbers we bought the 25th of may...they looked funny, sliced them and they had brown rings in center. Did a taste test and spit it out...tasted like bug spray. Read more

Comments: 0
Rating:

items i request if Aldi can carry

Complaint from US NAVY RETIRED STEWBURNER on 20 May 2019 about Aldi.

Friends and were talking why come Aldi don't carry Grace Jamaican products, for example Jerk Sauce, Oxtail spice, black eye peas during New year eve. My friend told me about the store call Save A lot. I was taken aback,... Read more

Comments: 0
Rating:

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