Unable to join meeting
Complaint from Suzzane Alvi 5th B on 02 August 2021 about Zoom.
Unable to join meeting Read more
Zoom complaints
Zoom Complaint Sentiment: Neutral
Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Zoom complaint process
Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Zoom?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Zoom complaints chart
We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.
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Zoom complaint statistics
Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!
322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
322 ratings
Zoom reviews: (322)
Authentic experiences shared by our community for your benefit.
Over charged
Complaint from Bpurcell on 28 July 2021 about Zoom.
The amounts taken out of my account supersede my monthly charges: June 19 Euros 52.20? June24 17.21 Monthly charge May 20 ... Read more
WRONG DEBIT FOR MONTHLY SUBSCRIPTION
Complaint from OLUSOLA DARE on 25 July 2021 about Zoom.
I SUBSCRIBED TO THE ZOOM MONTHLY PACKAGE OF $14.99 ON 25TH OF JUNE, 2021. I CANCELLED THE SUBSCRIPTION 2 DAYS TO ITS EXPIRATION. SURPRISINGLY, ON THE DATE OF EXPIRATION I GOT A DEBIT ALERT FOR THE RENEWAL OF THE SUBSCRIPTION... Read more
Threatening
Complaint from Hang on 25 July 2021 about Zoom.
We were using zoom for conducting the classes and there was some problem arises from one user ID. Whom we have sent him the Meeting ID and the Code. They have accepted but the person whose ID was used he... Read more
I have informed Zoom several times that I do not wish to continue my subscription, but it continually presses me for payment for another year’s subscription. It does not respond to my explaining that I have ceased to use it’s... Read more
I have purchased ZOOM package in the name of Sheikh Monowar Hossain (monowar.edcl@gmail.com). I am getting only 40 minutes time though I have taken by payment whereas we an get free 40 minutes duration. Need to enhance duration. Read more
Want to purchase subscription on 10mail I'ds. What is the maximum discount can i have? Read more
zoom pro amount deducted even after cancellation before the next invoice date
Complaint from ddmbangaloreuniversity@gmail.com on 15 July 2021 about Zoom.
I have cancelled my zoom pro account on 12th july 2021 and the invoice date i 13th july 2021. Still there i deduction of 1534 rupees from my bank account. why has this happened? Read more
Connection problem
Complaint from Manjunath on 12 July 2021 about Zoom.
Zoom meeting online connection problem Read more
I have never, ever signed up with Glynn Kosky or any of his products (he's notorious for spamming emails to random users for the past years). In the past few days, I've received multiple Zoom webinar registration ations which I had... Read more
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