Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

Charged automatically without omsent

Complaint from Gurunanak homoeopathic Healers on 16 August 2021 about Zoom.

Zoom has charged Rs 1534 Automatically on 14 August midnight through credit card without consent for the next month membership whivh I don't need. I have sent two mails on sale support but there is no response. Read more

Comments: 0
Rating:

Calendar integration in zoom

Complaint from Mayank801 on 14 August 2021 about Zoom.

Please make meeting calendar integration within zoom application since we forget the meeting date when we scheduled the meeting. Also the meeting link should mention meeting date and time . Read more

Comments: 0
Rating:

Kevin wong paid 200,000

Complaint from plainjain777 on 13 August 2021 about Zoom.

Kevin Wong paid 200,000 for them to delivery a package they are asking 50,000 we were told the package would be delivery and they keep demanding us to wire money to different people in the united states . 200,000 they... Read more

Comments: 0
Rating:

Students side Video

Complaint from Tadika Indah Bestari on 12 August 2021 about Zoom.

The students cannot turn on their video, as well as can't unmute. It says You cannot start your video because the has disable it Read more

Comments: 0
Rating:

Illegal charging of credit cards.

Complaint from Jorjames on 12 August 2021 about Zoom.

I have used my friends credit card for our fraternal orders zoom account for 1 year at 199 usd. What happened was my friends credit card have been deducted monthly of 199 usd for two months now were... Read more

Comments: 0
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Error in joining the meeting

Complaint from aditya on 11 August 2021 about Zoom.

See, my main issue with zoom is tht they have this periodically irritating updates but neither o them solve their meeting joining issue. Its a recent development in my area where i cannot join a meeting because of how much... Read more

Comments: 0
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Your session has ended and you need to sign in again.

Complaint from priya_31 on 05 August 2021 about Zoom.

Its not letting me to join meeting from my gmail account . The moment I try to login it gives a pop-up message , SIGNED OUT. This issue is not getting resolved from past 2 weeks. The screenshot is shared... Read more

Comments: 0
Rating:

Audio sound not clear to paricipants

Complaint from Ishabohra@ on 05 August 2021 about Zoom.

After update on zoom facing issue where participants can't ear audio or video clearly..some bursting sound or disturbance can be heard Read more

Comments: 0
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subscription

Complaint from keupeg bbppt on 05 August 2021 about Zoom.

i have paid for 1 year but the package only lasts 1 month Read more

Comments: 0
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