Zoom complaint: WRONG DEBIT FOR MONTHLY SUBSCRIPTION

Name: WRONG DEBIT FOR MONTHLY SUBSCRIPTION
Item: Zoom
Author: OLUSOLA

Open 25 Jul 2021 201 views Mobile App Software

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Filed 25 Jul 2021 by OLUSOLA

I SUBSCRIBED TO THE ZOOM MONTHLY PACKAGE OF $14.99 ON 25TH OF JUNE, 2021. I CANCELLED THE SUBSCRIPTION 2 DAYS TO ITS EXPIRATION. SURPRISINGLY, ON THE DATE OF EXPIRATION I GOT A DEBIT ALERT FOR THE RENEWAL OF THE SUBSCRIPTION I EARLIER CANCELLED.

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Case details

Status: Open
Company: Zoom
Filed: 25 Jul 2021
Desired resolution: I WANT AN IMMEDIATE REVERSAL OF THE DEBIT, AND MY ACCOUNT CREDITED ACCORDINGLY.
Problem: Charged renewal after cancelling
About: monthly subscription
At stake: $14.99

Progress

Filed
Company notified
Company replied
Resolved

25 Jul 2021 Complaint filed and published
25 Jul 2021 Message from Bizzy: we notified Zoom about this complaint.

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