Our sentiment meter has identified a 100% increase in complaints about Walgreens over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walgreens's offerings.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Walgreens? Submit your Walgreens complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 17 complaints about Walgreens over the last 12 months. The graph below shows a monthly breakdown.
Curious about Walgreens's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Walgreens. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Walgreens by calling 1-800-925-4733. If you want to reach out to Walgreens through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Bjsteele on 25 December 2021 about Walgreens.
I was in the store picking up and returning an incorrect prescription. A custom was at the counter needed a civid test complaining the web was not allowing him to schedule the test. He had NO MASK! no... Read more
Complaint from Nina p on 15 December 2021 about Walgreens.
They refuse give covid shots because I have medicare and they said they can't accept this Read more
Complaint from Terrible service on 01 December 2021 about Walgreens.
I have been waiting since 9am for Walgreens pharm to fill my simple prescription. Hire more people if you can't run your darn company right. I was on hold for a total of 3 hours and your rude techs hung... Read more
Complaint from margaretrmia1 on 22 October 2021 about Walgreens.
I called the store to find out if the rest of my prescription was ready, this was on 10172021. I called and was on hold for 21 minutes before they hung up on me. I called back again... Read more
Complaint from R. Cathcart on 03 October 2021 about Walgreens.
My wife has liver disease is not able to stand for long periods. I made an appointment for her to receive her Covid-19 booster shot for 09302021 at 12:45, Confirmation WL81NAIY1KL. When we arrived at 12:35 there was a long... Read more
Complaint from mylove on 27 September 2021 about Walgreens.
My vaccine was due on 09242021 at 1600, I had a prior appointment at the stated time, so I came to Walgreen at 1230, there was no one there waiting, so I ask could I get the vaccine, the lady... Read more
The store in Adams, MA recently transitioned from Rite-Aid. Prescription refill orders have been a disaster! I call them in, then receive a robo call saying 'ready for pickup'. I get there and wait in line for 20 - 25... Read more
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