Walgreens Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walgreens over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walgreens's offerings.

Sentiment data last updated on May 3, 2024

Walgreens complaint process

Do you have a dispute or had a bad customer experience with Walgreens? Submit your Walgreens complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walgreens.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walgreens complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walgreens?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walgreens complaints chart

We have received 17 complaints about Walgreens over the last 12 months. The graph below shows a monthly breakdown.

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Walgreens complaint statistics

Curious about Walgreens's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

47
Total complaints
47
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 47 ratings

How to contact the customer service of Walgreens?

Below, you will find the contact information for the complaint department of Walgreens. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-4733
Contact form:

You can contact the customer service of Walgreens by calling 1-800-925-4733. If you want to reach out to Walgreens through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walgreens reviews: (47)

Authentic experiences shared by our community for your benefit.

Rude employee

Complaint from Mary Elizabeth Mary on 19 February 2023 about Walgreens.

My son needs a flu shot for his nursing school to start clinicals next week. I called ahead today and set up an appointment to come at 1 o’clock to the pharmacy on Gall Boulevard which I have been going... Read more

Comments: 0
Rating:

Prescription records wrong

Complaint from MPG on 12 February 2023 about Walgreens.

I’ve been taking .50 of my medication since March 2022. Today they filled old rx of 1.0 mg. I have been given .50 since March of 2022 however their records reflect 1.0 (the pills are different color so... Read more

Comments: 0
Rating:

Gift card refund

Complaint from Angryasfconsumer on 04 January 2023 about Walgreens.

Hi I am trying to get a refund on a gift card that Walgreens marked as fraudulent and I couldn't use. I have jumped through every hoop in that process. I forwarded the last thing that they... Read more

Comments: 0
Rating:

Falsely accused

Complaint from Dahemi85 on 31 December 2022 about Walgreens.

My pharmacy to go has been Walgreens for years and where my prescription get send to. Unfortunately that has changed. December 13 or so I go to Walgreens with my daughter to pick up my son prescription. And when... Read more

Comments: 0
Rating:

Pharmacy worker

Complaint from JP1 on 17 September 2022 about Walgreens.

The employee boy at the pharmacy register was very rude and unprofessional. He needs training or work somewhere else. I'm a long time customer and I should be treated with respect. Thanks. Read more

Comments: 0
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No phone service

Complaint from Kim saylor on 15 September 2022 about Walgreens.

When store opened the pharmacy had no phone or internet service. Unable to phone store drive to store at 10am still no phone or internet service. Staff was doing their best however couldn’t receive or calls Dr for scripts, unable... Read more

Comments: 0
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Pharmacy issues

Complaint from LAHammer on 01 September 2022 about Walgreens.

I previously signed up to get automatic refills and to get a text when meds are ready. I checked with the physician on the rxs and they sent in the info 3 days ago! When I tried to call, I... Read more

Comments: 0
Rating:

Being Hung-up on by Walgreens Pharmacy

Complaint from btuck52 on 17 August 2022 about Walgreens.

I have been trying to get diabetes supply's Test Strips lancets from the pharmacy. About a month ago I went in to pickup and they said my co-payment would be over $100.00. I mentioned that I had... Read more

Comments: 0
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Not getting my prescriptions filled

Complaint from barb757@hotmail.com on 15 August 2022 about Walgreens.

I have used this company for years. But today I can honestly say I am mad. I would always get the emails stating that it's time to renew my prescriptions. I did get it for a couple but had to... Read more

Comments: 0
Rating:

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