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Walgreens complaint: Falsely accused

Open 163 views Pharmacy

Filed 31 Dec 2022 by Marisol

My pharmacy to go has been Walgreens for years and where my prescription get send to. Unfortunately that has changed. December 13 or so I go to Walgreens with my daughter to pick up my son prescription. And when we walk in I hear someone say something I turned and it’s the security saying that we have to leave and not to come back . I told her why and she continued saying that we needed to leave because we were stealing makeup. I was falsely accused and embarrassed. I asked her are you sure it was us and she said yes we have you on video I told her I wanted to see the video. She continued to say it was us . I seen a worker I asked her if she seen it she said no but I must go by what my security says. I was just in shock on how rude and not even helpful to come up with a solution. So I asked to speak to manager and they said I had to go the next day. Yes they allowed me to get my prescription but has to leave right away. I send a complaint and haven’t really heard anything. Now I’m not even sure if I should go back. I need to pick up my son’s prescription but don’t need to be treated like a criminal . It’s so ridiculous how they treat people. Not sure who to talk about this.

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