Walgreens Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walgreens over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walgreens's offerings.

Sentiment data last updated on May 3, 2024

Walgreens complaint process

Do you have a dispute or had a bad customer experience with Walgreens? Submit your Walgreens complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walgreens.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

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How to file a complaint about Walgreens?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walgreens complaints chart

We have received 17 complaints about Walgreens over the last 12 months. The graph below shows a monthly breakdown.

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Walgreens complaint statistics

Curious about Walgreens's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

47
Total complaints
47
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 47 ratings

How to contact the customer service of Walgreens?

Below, you will find the contact information for the complaint department of Walgreens. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-4733
Contact form:

You can contact the customer service of Walgreens by calling 1-800-925-4733. If you want to reach out to Walgreens through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walgreens reviews: (47)

Authentic experiences shared by our community for your benefit.

Numerous Pharmacy Problems

Complaint from Newhere on 31 July 2022 about Walgreens.

I moved to Georgia last year. After finding local doctors, I notified the pharmacy staff of my new doctors. The staff continue to call the MD's from out-of-state to refill my prescriptions even though I have repeatedly given them my... Read more

Comments: 0
Rating:

Advertisement

Complaint from Darren390 on 25 July 2022 about Walgreens.

I am seeing ads that have black men intermingling with white women. I think it is highly unacceptable. Read more

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Sudden closing of the pharmacy part of the store.

Complaint from Ponds448@aol on 24 July 2022 about Walgreens.

In the last three weeks the pharmacy has closed for part all of the day. My wife and I are in our mid and late eighties and this causes us more than a little anxiety. Between us we have about... Read more

Comments: 0
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Shortage on medication

Complaint from Evendaledave on 19 July 2022 about Walgreens.

I have been filling my medications at this store for years. Recently I ran out of my metformin and called in a re-order. I was told it was too early to renew. Unfortunate, I complete ran out... Read more

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rude pharmacy tech

Complaint from 2Clarinets on 12 July 2022 about Walgreens.

This is the third time that this same pharmacy tech has been rudeabrupt to me. The first time, when my prescription was not ready, he told me that I should still have plenty left and that I must be taking... Read more

Comments: 0
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Worst customer service EVER

Complaint from Carlarn on 16 June 2022 about Walgreens.

On 05202022 my son was diagnosed with ulcerative colitis. He was called in 2 Rx's to this Walgreen's Pharmacy. When we arrived several hours later we were told they only had 1 Rx by Charles the tech, ... Read more

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New store manager

Complaint from Bella088 on 23 April 2022 about Walgreens.

I am a professional that works now at Walgreens!! Never have I witnessed a new store mgr come in cleaning and only addressing the pharmacist!! Ur managers need training!! I’m very corporate and never ever would treat fellow workers with... Read more

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RETURNS

Complaint from LandomadinSA on 21 April 2022 about Walgreens.

I made an online purchase and some of my items were replaced, I walked into a conveniently located Walgreen's store with my receipt, and the person trying to help me told me that I was not able to make my... Read more

Comments: 0
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Pharmacy

Complaint from mcdonald31750 on 21 February 2022 about Walgreens.

I just had the worst experience ever with the new Pharmacist that took over after Greg Dent left. Me and wife were in and he filed our insurance wrong and kept blaming everyone else instead of trying to solve our... Read more

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Accusation of steaing

Complaint from albertgen on 13 January 2022 about Walgreens.

I was accused of stealing and the Walgreens at 302 E. University in Urbana and have yet to get an apology for falsely accusing me and embarrassing me in front of people. I told nothing and have been a patron... Read more

Comments: 0
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