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Walgreens complaint: COVID VACCINE

Open 179 views Pharmacy

Filed 27 Sep 2021 by Myra

My vaccine was due on 09242021 at 1600, I had a prior appointment at the stated time, so I came to Walgreen at 1230, there was no one there waiting, so I ask could I get the vaccine, the lady at the computer stated that there were appointments and I couldn’t GO ahead OF THE ONES THAT WERE SCHEDULED. I said ma’am there is no one here. She in turn, said let me ask. She ask the (I assume the pharmacist Ms. Tran ) she said I had to wait until 4pm. I ask why, because no one was here. They in turn told me to wait, and they made me wait until
1255(25 MINUTES). I ask could I get the flu vaccine as well, Ms Tran told me to wait. Ms. Tran didn’t greet me, all she ask was which arm, I said my left arm. SHE JABBED IT INTO MY ARM AS IF MAD(Not realizing I am a nurse) I thank her for her time and she never answered. She filled out my card and put the wrong date on it (How do I know that she gave me the correct medication if she couldn’t put the correct date ON MY VACCINE CARD. I THANKED HER AGAIN FOR HER TIME and she NEVER answered, as I was leaving, I said to myself she was very mean, hateful and unprofessional ( I AM A REGISTERED NURSE). I then turned around went back to the counter and ask her her name and she said Ms. Tran, and as I was turning around to leave she was yelling MS. LaVergne, Ms LaVergne, but I kept walking until I was out of the store and I filled the survey at that time. I wanted to add this information because I DID NOT GIVE HER NAME now I realize how very important that is to give the complete information

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