Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from elmo marconi on 01 February 2021 about Subway.
Just received your latest coupons so took my family of four for a quick lunch. We ordered and when we went to pay, the employee stated that he could not honor the valid coupons on instructions from his boss.I... Read more
Complaint from juan gutierrez on 31 January 2021 about Subway.
Yesterday 1-30-21 I stopped at subway with a coupon for buy one footlong get one free. The employee told me that she couldnt scan the coupon. the coupon expires on 2-19-21. She didnt care. A man came in from... Read more
Complaint from subpar sandwich on 29 January 2021 about Subway.
I went to the drive through at the Sullivan, IL Subway tonight. I order double meat on my sandwich and for the second time, did not get double meat. In fact, there wasn't really single meat on it.... Read more
Complaint from Broken tooth on 27 January 2021 about Subway.
On November 29th 2020 . I bought a footlong sandwich and went home took a couple of bites and felt a crunch. I realized that my tooth had broken from pepper balls inside my sandwich. I looked inside my sandwich... Read more
Complaint from anthony bevins on 26 January 2021 about Subway.
I walked in to the store to order food just for me like i sometimes do when im near that store after i seen white people go in and buy food. As i took 6 steps in 1 of the... Read more
Complaint from pearlindaworld@gmail.com on 25 January 2021 about Subway.
Went to subway at 11am. The door say open at 9am. door was locked. When she let me in there was nothing prepared no bread made. Employee say she woke up late to come back in 1 to 2 hours.... Read more
Complaint from kms11 on 24 January 2021 about Subway.
this has happened numerous times. subway is open but staff keep door closed and hide in the back area and refuse to serve customers. i've called the phone and sometimes they answer, other times its ignored. once the phone is answered... Read more
ordered 2 subs on the app. Promised for 1240.. got there subs not ready. Theres 2 employees. Its now 1256 still not ready. Whats the purpose of ordering online??? Read more
Complaint from Tired of this on 22 January 2021 about Subway.
Your subs are loaded with meat and topping in your television commercials. Whenever I get a sub it looks nothing like it does on television. This problem has been happening for years. It doesn't matter which Subway I would go... Read more
Complaint from DEMETRIAJAME23 on 16 January 2021 about Subway.
On January 15, 2021 @ 2:00 pm. I (Demetria James) went to Subway. I order a Chicken Chopped Salad. I ask for bacon. The guy grab 3 pieces of bacon. He threw the bacon in the microwave oven and started... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
