Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from SSG Matt on 14 September 2021 about Subway.
This woman that defended herself from the armed gunman in the Rockford, Illinois store. How you have failed to stand behind this woman is shameful. I know it doesn't mean anything to you or your pansy-ass corporation, but there is... Read more
Complaint from Hornfrog on 14 September 2021 about Subway.
I pulled up to the menu board to place my order and was told that they were NOT taking orders for the drive-through. That I had to go through their app to place an order to be picked up. I... Read more
Complaint from Don Kohut on 14 September 2021 about Subway.
For Firing the subway worker who fought off an armed robber In Illinois I will never eat at Subway again! A person has the right to defend themselves. What if this person didn’t want any wittiness and shot and killed her. No one knows... Read more
Complaint from Hunger man on 13 September 2021 about Subway.
We walked up ,2 guys were waving they were closed .It was 8pm. On line it says they close at 10pm. It was odd we have been there before at night. Something was not right ,They were standing behind the... Read more
Complaint from SEAPIPERLL@AOL.COM on 12 September 2021 about Subway.
On Sunday 9122021 I placed an online order. It completed, my wife went to pickup at approximately 7:00 PM. The store was closed, my account was charged for the order. What a joke your new business model is.... Read more
Complaint from DonaldWT on 12 September 2021 about Subway.
What shabby treatment by corporate subway Read more
Complaint from Rose21 on 11 September 2021 about Subway.
09112021 At 11:31am : I walk In and I noticed 3 employees not wearing a mask, When I got through the line I kindly ask if Why they are not wearing their mask .. One of the young lady sad We... Read more
Complaint from Stressed out hungry on 10 September 2021 about Subway.
Called uber to place a order noticed the order was wrong and I called the Yarbrough store and told them thats when they advised me they had no white bread just wheat and flat bread so I had to cancel... Read more
Complaint from priscillaa097@gmail.com on 09 September 2021 about Subway.
The food was nasty. Sloppy and I want my money back. Didn't have a lot of vegetables trays all empty . And the store was nasty. I want my money back and y'all can get this food back. And she... Read more
Complaint from Poor subway on 06 September 2021 about Subway.
I order protein bowl a few weeks ago with extra bacon with extra charge $1 and they don't even put bacon at all. So I complained though subway website with my order number and they never answered me. Where is... Read more
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